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Ponta Pass

Important Announcement


Ponta Pass Service Renewal Announcement

 

Thank you for your continued patronage.

At 10:00 on Wednesday, October 2, 2024, "au Smart Pass Premium" will be renewed to "Ponta Pass" and "au Smart Pass" will be renewed to "Ponta Pass Lite."

The Ponta Pass offers enhanced benefits such as "free and discount coupons for Lawson products totaling over 600 yen each month" and "benefits that allow you to accumulate Ponta points at a great value."

You will be able to continue to use our menu, reliable services such as repair guarantees, and entertainment as before even after the renewal.

Please enjoy it by clicking the banner in the Ponta Pass app.

We appreciate your continued support of Ponta Pass.

 

Posted on: October 2, 2024

Supported Android™ au smartphones (excluding some models), Android™ au tablets (excluding some models), iPhone, iPad, iPad mini running iOS 15.0 or later
* Supported content differs depending on the model.

Application and procedures for each type of content

TELASA

Point 1

Unlimited viewing plan gives you unlimited access to movies, dramas and animations!

Point 2

Selected videos and movies can be rented through TELASA app or the web site on the supported devices. You will receive certain percent of the rental price back as Ponta points, based on your user status.

Point 3

Supported on smartphones, tablets, PCs, TVs and multiple devices! Enjoy comfortably whether at home or on the go!
Enjoy on a larger screen and at a higher quality by using a TV!

Smart TV Box, Smart TV Stick, STW2000, Chromecast, Apple TV, and TVs that support TELASA is required for using on TVs.

*To download the application, 20MB of free space on the device is required.

Application and procedures for each type of content

au Book pass

Point 1

Subscribe to the unlimited reading plan and enjoy different genres of books to your heart's content!

Point 2

Save as many books as you want to your smartphone to enjoy anytime you like!

Point 3

Enjoy anywhere, whether at home, on the train to school or work, at a cafe, or on a trip!

*If you cancel Ponta Pass or au Book Pass (unlimited reading plan), any content downloaded using the unlimited reading plan becomes unavailable.
*To download the application, 20MB of free space on the device is required.

Application and procedures for each type of content

au Smart Pass Premium Music

Point 1

You can store an unlimited number of songs in your library and play them offline.

※Saved songs cannot be played after cancellation.

Point 2

Listen to and discover music from diverse genres, from the latest Western and Japanese music to those old hits!

Application and procedures for each type of content

News Pass

Point 1

Receive news about current events in society occurring right now from hundreds of TV programs, newspapers, and magazines.

Point 2

You automatically receive current news and breaking news on major events and disasters to your smartphone.

Point 3

You can search for all the information you need or collect information by following keywords.

Application and procedures for each type of content

Apple Music

Offer

You can enjoy 6-month free of Apple Music when you join from au/UQ mobile!

 

Conditions

Those who apply for Apple Music via au/UQ mobile, in addition to purchasing an au/UQ mobile smartphone (5G/4G LTE) as part of a model upgrade or a new contract (including switching from a different carrier) at an au/UQ mobile retail store.

Sign up process

Once your application is submitted, an SMS (C-mail) will be sent to you. You will need to register via the URL provided.

You will also need to log in with your Apple ID.

Contract Details/To Unsubscribe

To check the details of your contract or free period, or to unsubscribe, go to My au (Web)・My UQ mobile.

  • If you apply to be unsubscribed during the free period, you will be automatically unsubscribed once the free period ends. No usage fees will be charged.

[Restriction of communication speed (when using au line)]

  • A limit may be placed on the communication speed depending on your current mobile phone price plan and the usage conditions. For details, see the list of basic charges and price plans.

To remove the speed restriction, use the Data Charge or Extra Option service. (The speed restriction can be removed immediately when using Extra Option.)

You can also experience smoother use by changing to a high-capacity data flat rate service. For details on the timing of when the changes are applied, see the list of basic charges and price plans. (The speed restriction is not applied when using Wi-Fi.)

  • All of the indicated amounts include tax unless otherwise specified.
  • By phoneOpen 9:00 – 20:00

    • English

      0120-959-472(Toll Free)

    • Portuguese

      0120-959-473(Toll Free)

    • Chinese

      0120-959-476(Toll Free)

    • Korean

      0120-959-478(Toll Free)

    • Tagalog

      0120-933-952(Toll Free)

    • Vietnamese

      0120-933-961(Toll Free)

    • Japanese
      about au mobile services

      157(Toll Free)from au phones

      0077-7-111(Toll Free)

      about Internet services
      Contract / Fee / Billing

      0077-7084(Toll Free)

      Connection setting / failure

      0077-777(Toll Free)

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