How to Reserve / Purchase an iPhone

Reserve and purchase iPhone

Receive your reserved and purchased iPhone at home, at a store, or anywhere you like.

Reserve and purchase

(in Japanese only)

Notes when applying through au Online Shop（in Japanese only）

Items you need to bring to a store

Items you need for a new subscription
Items you need when switching from another carrier in Japan or changing models.

What to prepare after reserving

Please check the guide below.

English (3.2MB)
中文 (2.4MB)
Portuguese (2.7MB)
  • Apple, the Apple logo, AirPods, AirTag, Apple Pay, Apple Watch, FaceTime, GarageBand, HomePod, iMovie, iPad, iPhone, iPhoto, iSight, iTunes, Retina are trademarks of Apple Inc., registered in the U.S. and other countries. The iPhone trademark is used under license from AiPhone Co., Ltd. App Store, AppleCare, iCloud are service marks of Apple Inc.
    TM and © Apple Inc. All rights reserved.
  • All of the indicated amounts include tax unless otherwise specified.

  • By phoneOpen 9:00 – 20:00

    • English

      0120-959-472(Toll Free)

    • Portuguese

      0120-959-473(Toll Free)

    • Chinese

      0120-959-476(Toll Free)

    • Korean

      0120-959-478(Toll Free)

    • Tagalog

      0120-933-952(Toll Free)

    • Vietnamese

      0120-933-961(Toll Free)

    • Japanese
      about au mobile services

      157(Toll Free)from au phones

      0077-7-111(Toll Free)

      about Internet services
      Contract / Fee / Billing

      0077-7084(Toll Free)

      Connection setting / failure

      0077-777(Toll Free)

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