How to use on an au smartphone: Disaster Message Board Service

How to use from an au smartphone/4G LTE mobile phone

This service cannot be used if you have not obtained an e-mail address (@au.com/@ezweb.ne.jp).
Please obtain an e-mail address in advance.
This service cannot be used when Wi-Fi communication is turned on.
Turn Wi-Fi communication off and check your mobile network setting before using this service.
This service cannot be used if the iCloud Private Relay is turned on when using Safari on an iPhone or iPad.
Turn Private Relay off before using this service.

The setting can be turned on/off from Settings => Apple ID => iCloud => Private Relay.
In addition, packet communication charges are incurred when accessing the service with Private Relay set.

This service can only be used to check safety information. Use web171 to register safety information.

How to access

Smartphone and iPhone users can access from the +Message official account au Disaster Countermeasures.

(in Japanese only)

Click the button above to go to the Download page if you have not downloaded +Message or to the au Disaster Countermeasures account usage screen if you have already downloaded +Message.

The service can be used from a smartphone with the au Disaster Countermeasures app installed.

1

Select [Register].
2

Select the appropriate option from the 5 comments available in accordance with your disaster situation. You can also add an optional comment of up to 100 characters. Press the [Register] button.
3

Once you confirm the entry, press [OK]. The procedure is completed once the screen shows the completion of registration. If you would like to correct the entry, press [Cancel]. The screen in step (2) is displayed again, and you can correct information.

1

Select [Confirm].
2

Enter the mobile phone number of the person whose status you wish to confirm and press [Search].
3

Select the safety information you would like to see.

Even if the phone number you are looking for belongs to a non-au mobile phone, if there is safety information, a link to that carrier's Disaster Message Board will be displayed. Please select the link.
4

The safety information will be displayed.