Notice for using the au Communications service
Support information
Provision of PDF files
Please refer to the PDF files below for the "au Communication Services Important Information", "Regarding the Third Party Credit Agreement for Each Commodity (Payment in Installments)", and other information.
- Contracts from au Style / au shop, Toyota locations that carry au products, mass retailers, etc.
- Okinawa Cellular is not subject to the "Handling of Personal Information in Banking Agency, Insurance Agency, and Financial Product Intermediary Businesses".
- "Personal Credit Agreement Provisions" and "Terms of Handling Personal Information Related to Personal Credit Agreements and Other Credit Transactions" are included.
- Okinawa Cellular is not subject to the "Handling of Personal Information in Banking Agency, Insurance Agency, and Financial Product Intermediary Businesses".
- For contracts with au Style SAPPORO, au Style SENDAI, au Style Aeon Mall Sano Shintoshi, au Style HONJOWASEDA, au Style TOKOROZAWA, au Style OMIYA, au Style UENO, GINZA 456, au Style IKEBUKURO, au Style SHINJUKU, au Style SHIBUYA MODI, au Style KICHIJOJI, au Style MINATOMIRAI, au Style NAGOYA, au Style SHINSAIBASHI, au Style HIROSHIMA, au Style FUKUOKA, UQ Spot Aeon Mall Oyama, UQ Spot Aeon Mall Himeji River City and UQ Spot Aeon Mall Miyakonojoekimae
- Okinawa Cellular is not subject to the "Handling of Personal Information in Banking Agency, Insurance Agency, and Financial Product Intermediary Businesses".
- "Individual Installment Purchase Agreement Provisions" and "Terms of Handling Personal Information Related to Personal Credit Agreements and Other Credit Transactions" are included.
- Okinawa Cellular is not subject to the "Handling of Personal Information in Banking Agency, Insurance Agency, and Financial Product Intermediary Businesses".
Refer to the following for foreign language versions.
Home internet service eligible for au Smart Value and other services
For details about home internet services eligible for au Smart Value and au Smart Value mine, check the au Smart Value page.
MNP transfer to other companies
For important matters regarding MNP transfers to other companies, please check the following.
Contract cancellation
For important matters regarding contract cancellation, please check the following.