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Feature Phones・Junior mobile Phones

au mobile phone (feature phones・junior mobile phones) lineup, one of the reasons that au is the carrier with the highest customer satisfaction rate in Japan.

To use more safely, securely, and comfortably

Recommended charges for feature phones

Other products

FAQ

Please review the FAQs before contacting Customer Center.

What else can we help you with?

  • All of the indicated amounts include tax unless otherwise specified.

  • By phoneOpen 9:00 – 20:00

    • English

      0120-959-472(Toll Free)

    • Portuguese

      0120-959-473(Toll Free)

    • Chinese

      0120-959-476(Toll Free)

    • Korean

      0120-959-478(Toll Free)

    • Tagalog

      0120-933-952(Toll Free)

    • Vietnamese

      0120-933-961(Toll Free)

    • Japanese
      about au mobile services

      157(Toll Free)from au phones

      0077-7-111(Toll Free)

      about Internet services
      Contract / Fee / Billing

      0077-7084(Toll Free)

      Connection setting / failure

      0077-777(Toll Free)

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