Please check below according to your device model.
The selected device is not compatible with the required app for reservation. Please take the following steps.
Customers with an au contract can check their data charge subscription status
To use the au Unlimited Data Overseas, you must be subscribed to Data Charge. (Free)
Check your subscription status and apply by clicking the button below.
Turn ON the overseas settings for your device. *1
Setting example) Using data communications
Settings → 8.Communications and networks → Network settings → Mobile network → Network mode → Automatic → Set "Data Roaming" to ON
When boarding the aircraft, please set your device to Airplane Mode as needed.
From the settings, check that "Data Roaming" is set to on.
Check the au World Service Notification SMS (there is no charge for receiving it).
By clicking the URL in the SMS notification, your browser is launched and the "start service" screen is displayed.
No charges incurred for the SMS you receive.
Turn Wi-Fi off to display the "start services" screen.
Push the "start services" button
Turn Wi-Fi off to display the "start services" screen
If "Automatic" is selected for the network mode, you can use the device as-is.
Or, switch the network mode to "Japan (4G)" to use.
Center key → Settings → 8.Communications and networks → Network settings → Mobile network → Network mode → Japan (4G)
Notes
Communication conditions at your destination may result in changes to partner providers or areas, and some locations may not be accessible due to terrain or other factors.