How to use : iPhone and iPad
Please check below according to your device model.
How to Use
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1
Customers with an au contract can check their data charge subscription status
To use the au Unlimited Data Overseas, you must be subscribed to Data Charge. (Free)
- Customers with UQ mobile or povo 1.0 contracts do not need to check their data charge subscription status.
Check your subscription status and apply by clicking the button below.
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2
Turn off Wi-Fi and VPN
Please use the overseas smartphone usage app with Wi-Fi and VPN turned off in the device's "Settings."
[Steps to turn off Wi-Fi]
Settings > Wi-Fi > Turn off Wi-Fi
[Steps to turn off VPN]
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3
Launch the overseas smartphone usage app and perform the initial setup
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4
Make a reservation in advance
Once the reservation is completed through the app, you will receive an SMS notification regarding the reservation details. There is no charge for receiving this notification SMS.
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5
Turn on "Data Roaming" before arriving overseas.
- We recommend performing this setting while in Japan.
- By making this setting, you will not incur any overseas data communication charges.
Sample Settings)
- Select "設定(Settings)"
- Select "モバイルデータ通信(Cellular)"
- Select "通信のオプション(Cellular Data Options)"
- "データローミング(Data Roaming)" to ON
- If you are still unable to use the service at your destination after performing the above settings, please turn your device OFF/ON and check once more.
After arriving
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1
Ensure that Airplane Mode, Wi-Fi, and VPN are turned OFF, and that Mobile Data and Data Roaming are turned ON.
- You will not incur any data communication charges until the reserved start time.
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2
The "au Overseas Unlimited" service will automatically start at the reserved start time.
Even if your arrival at the destination is delayed, as long as you arrive within the reserved usage period, the service will automatically begin at the time you arrive, allowing you to use the data for the duration you reserved.
Example) If you reserved the service to start on April 1st at 3 PM for a 2-day course, but your arrival is delayed to April 1st at 7 PM:
Start of Service: The service will begin at "April 1st, 7 PM" instead of the reserved "April 1st, 3 PM."
End of Service: The service will automatically end 2 days after the start, at "April 3rd, 7 PM."
After the service starts, you will receive an SMS notification regarding the services you are using.
There is no charge for receiving this notification SMS.
When you launch the app while using the "au Overseas Unlimited" service, the remaining time of your usage course will be displayed.
- Please turn off Wi-Fi
When the course end time arrives, data communication will automatically terminate, and you will receive an SMS notification confirming the termination.
There is no charge for receiving this notification SMS. You can rest assured that leaving your device's settings as they are will not incur any extra data communication charges.
- If you wish to use the service again after data communication has ended, please launch the app or click the URL provided in the SMS to initiate the service again. For more details, please check below.
Notes
Communication conditions at your destination may result in changes to partner providers or areas, and some locations may not be accessible due to terrain or other factors.
