au Wi-Fi SPOT
- Data Communications / Wi-Fi
Announcements
Automatic connection to au Wi-Fi using the au Wi-Fi connection tool app has ended as of December 13, 2023.
On and after December 14, 2023, please use the au Wi-Fi Access app to use all au Wi-Fi access spots.
You will need to complete the registration for using au PAY or subscribe to au Smart Pass Premium in order to use au Wi-Fi SPOTs.
-
If you still have the au Wi-Fi connection tool app installed on your smartphone on or after December 14, 2023, you may receive a one-time notification on the app that it could not connect to an au Wi-Fi SPOT.
Service overview
Subscribe to this service to use free Wi-Fi at au Style and au shops.
You can use an au Wi-Fi SPOT simply by turning on the Wi-Fi function on your device that has a valid au IC card or eSIM.
- With some Android devices, you may need to set this up manually.
Usage Fees
Monthly usage fee | Free of charge if you are subscribed to any plan other than the following rate plan: If you are an LTE Double-Teigaku for Tab or Tab(i) subscriber: ¥513/month*1 |
Application | Application is not necessary if you are subscribed to any plan other than the following rate plan. Application is required if you are an LTE Double-Teigaku for Tab or Tab(i) subscriber. au Wi-Fi SPOTs are not available to LTE Double-Teigaku, Double-Teigaku (mobile phone/V), Double-Teigaku Z (mobile phone/V), and LTE Data Prepaid subscribers. |
Supported devices | Smartphones (5G and 4G LTE), mobile phones (4G LTE), tablets (5G and 4G LTE), data communication devices (5G and 4G LTE), Photo Storage devices, and 4G LTE computers |
- The monthly charge is prorated if you subscribe to the service or cancel the subscription in the middle of a month.
Service availability
You can use this service at any au Style or au shop, Toyota dealership, Toyota rental & lease shop, or jms shop in Japan.
What to do when you receive a notification on the au Wi-Fi connection tool
If you have not uninstalled the au Wi-Fi connection tool app from your smartphone, you will receive a notification that it could not connect to au Wi-Fi once you enter an au Wi-Fi access spot. When this occurs, please take the following steps.
Notification on an iOS device
-
1
-
2
Tap the [Cancel] button*2
[Please take the following steps]
If you are using an iOS device, follow the instructions below to remove the profile and uninstall the au Wi-Fi connection tool app.
Removing the profile
-
1
Tap [Settings] on the Home screen.
-
2
Tap [General].
-
3
Tap [Profile].
-
4
Tap [au Wi-Fi SPOT].
-
5
Tap [Remove Profile].
-
6
Enter your passcode.
-
7
Tap [Remove].
Notification on an Android device
-
1
-
2
Tap the [Cancel] button*2
Please uninstall the au Wi-Fi connection tool app.
- You will only get the notification once.
Precautions for using the service
- Wi-Fi is a best effort service. The actual speed may fall substantially short of the maximum for various reasons including the customer's communication environment and traffic conditions, or there may be cases where communication is not available at all. There may be cases where sufficient speed is not achieved due to the surrounding signal environment or walls and other obstructions.
-
Check the Terms of Use below before using au Wi-Fi SPOTs.
Wi2 300 for au Multi-device Service
This service enables users subscribed to eligible au rate plans to use au Wi-Fi SPOTs nationwide with laptops and other all Wi-Fi-capable devices. A separate application and fee are required for using this service.
Eligible rate plans and usage fees
Device：Smartphones and mobile phones
Usage fee*3：¥330/month
Rate plan |
Unlimited MAX 5G ALL STAR pack 2 Unlimited MAX 5G DAZN pack Unlimited MAX 5G Drama/Variety pack Unlimited MAX 5G Netflix pack(P) Unlimited MAX 5G Netflix pack Unlimited MAX 5G with Amazon Prime Unlimited MAX 5G au Money Activity Plan 5G ALL STAR pack 2 au Money Activity Plan 5G DAZN pack au Money Activity Plan 5G Drama/Variety pack au Money Activity Plan 5G Netflix pack(P) au Money Activity Plan 5G Netflix pack au Money Activity Plan 5G with Amazon Prime au Money Activity Plan 5G Smartphone Mini Plan 5G Smartphone Start Plan 5G Smartphone Start Plan Light 5G Unlimited MAX 4G DAZN pack Unlimited MAX 4G Drama/Variety pack Unlimited MAX 4G Netflix pack(P) Unlimited MAX 4G Netflix pack Unlimited MAX 4G au Money Activity Plan 4G DAZN pack au Money Activity Plan 4G Drama/Variety pack au Money Activity Plan 4G Netflix pack(P) au Money Activity Plan 4G Netflix pack au Money Activity Plan 4G Smartphone Mini Plan 4G Smartphone Start Plan 4G Smartphone Start Plan Light 4G Mobile Phone Plan Junior Mobile Phone Plan ME Junior Mobile Phone Plan N |
Device：Tablets and data communication devices
Usage fee*3：¥330/month
Rate plan |
Tablet Plan 50 5G Tablet Plan 3 5G Tablet Share Plan 5G Mobile Router Plan 5G Home Router Plan 5G Tablet Plan 50 4G Tablet Plan 3 4G Tablet Share Plan 4G Mobile Router Plan Home Router Plan Qua station plan ds Wireless LAN STICK Plan ds |
- Usage fees for rate plans and services are separately incurred. If you terminate a rate plan, you can use this service until the end of the month in which such application was made.
- au Wi-Fi SPOTs are not available with the Fx0. However, you can use the Wi2 300 for au Multi-device Service by using your au ID that you have with Fx0.
