【au/UQ mobile】 I couldn't have my monthly bill deducted. When should I pay?
Even if the monthly bill cannot be deducted, there will be no second direct debit attempt. Payment deadlines and payment methods are as follows.
Choose tapping on the "▼" below to see details.
Payment deadline if May’s bill couldn't be deducted
For customers with monthly deductions every 25th Deduction on May 27th (Mon) | Jun 15th (Sat) |
For customers with monthly deductions at every Deduction on May 31th (Fri) | Jun 18th (Tue) |
For customers with monthly deductions every 10th Deduction on Jun 10th (Mon) | Jun 29th (Sat) |
Payment deadline if April’s bill couldn't be deducted
For customers with monthly deductions every 25th Deduction on April 25th (Thu) | May 15th (Wed) |
For customers with monthly deductions at every Deduction on April 30th (Tue) | May 18th (Sat) |
For customers with monthly deductions every 10th Deduction on May 10th (Fri) | May 29th (Wed) |
Method of payment
Payment instructions will be sent to you by text message (SMS) or email later. Please check the details and pay according to the instructions.
If you choose to pay with Pay-easy or credit card using a computer/smartphone or pay at a convenience store (barcode/payment code & confirmation code), please complete the payment procedures from My au/My UQ mobile.
Depending on your contract details, we may send you a paper bill (invoice). If you have a paper bill (invoice) at hand, please take it with you and pay at your nearest au Style/au shop/UQ spot, or a convenience store.
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