I would like to know how to change my payment method to direct debit/how to register a different account
You can apply on the "Change Method of Payment" [支払方法の変更] page of My au (Web). (Basically, the change will take effect from the payment of the following month after the completion of the procedure.)
Please see below for detailed instructions.
Important notes
-
In My au (Web), it is not possible to set up direct debit to an account under a different name than that of the contract holder. A procedure using documents is required.
- Click here for the list of financial institutions that support direct debit (in Japanese only)
-
If you are using au Hikari and have charges from an affiliated provider, please contact your current provider.
- This page uses images from My au (Web) to explain, but the same operations can be performed on My UQ mobile (Web).
Steps
-
1
-
2
Check the change timing and important points, select the billing code for the procedure, select "Direct Debit" [口座振替] and then tap on "Next" [次へ].
-
3
Tap on "Agree and proceed" [同意して手続きに進む].
-
4
The screen with the "Eligible Financial Institutions" [ご利用可能金融機関] will be displayed.
Scroll down and select either "Bank" [銀行] or "Shinkin Bank/Credit Union/Worker's Credit Union/Agricultural Cooperative" [信用金庫/信用組合/労働金庫/農業協同組合] in the section to select the financial institution you will use, and tap on "Next" [次へ].
- If you are using a financial institution other than those listed, tap on "Send Application Form" [申込書を送付する] and follow the instructions to complete the procedure.
-
5
Confirm the important notes and tap on "Submit" [送信].
-
6
Tap on the name of the financial institution you will use.
-
7
Enter the account holder's name and tap on "Next" [次へ].
-
8
Tap on "Go to Financial Institution" [金融機関へ].
From here, you will be redirected to the respective financial institution's website. Please follow the on-screen instructions. For any questions, please contact your financial institution.
- The changed method of payment will be reflected in My au in about 30 minutes.
Has your problem been solved?
