I would like to check my outstanding bill
Outstanding bills can be checked on the outstanding bill confirmation page, from 8 to 10 days after the payment due date.
(If there are no outstanding bills, it will display "There are no outstanding bills up to last month." [前月までの未払い料金はございません。])
Important notes
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Please note that if payment is received after the due date, we will apply additional fees.
- From December 2024, we will revise and establish new fees for payments made after the due date.
For your reference
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Payment instructions will be sent to you by text message (SMS), +Message, email or a paper bill, approximately 10 to 14 days after the payment due date.
We kindly request you to make the payment promptly.
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If you wish to check whether the payment has been completed after paying the outstanding bills, please check on "Check Payment status / Payment" [お支払い状況の確認/お支払い] screen.
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The payment status is in principle, based on the information of the previous day.
- The latest payment may not be reflected in the information displayed. Please check "＜ Last 2 days' payment ＞" [＜直近2日間お支払い分＞]
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The payment status is in principle, based on the information of the previous day.
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There have been many cases of nuisance text messages (SMS) and emails pretending to be KDDI au/ UQ mobile reported.
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