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      0120-959-472(Toll Free)

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      0120-959-473(Toll Free)

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      0120-959-478(Toll Free)

    • Tagalog

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    • Vietnamese

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    • Japanese
      about au mobile services

      157(Toll Free)from au phones

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【WEB de Billing】I would like to download my billing statement, receipt, or payment certificate

I would like to download my billing statement

【WEB de Billing】I would like to download my billing statement

You can download the billing statement for the past 14 months as a PDF file.

I would like to download my receipt

【WEB de Billing】I would like to download my receipt

Please refer to the following.

In case of direct debit

If you pay by direct debit, you can download the receipt for the past 18 months as a PDF file.

The printed receipt can be submitted to the tax office as an official receipt.

  • If you are submitting it to a company, etc., please confirm with the destination to see whether you can use it as needed.

  • Receipts for months when you did not pay by direct debit, such as when you changed your payment method, will not be displayed.

If paying by other than direct debit

Receipts cannot be downloaded from WEB de Billing.

If you need a receipt for the Income Tax Return, etc., please use the "payment certificate" [支払証明書] as a substitute for the receipt.

  • Click here for payment certificate information (in Japanese only)

I would like to download my payment certificate

【WEB de Billing】I would like to download my payment certificate

You can download for free, the payment certificates for the past 18 months, including the current month as a PDF file from My au/My UQ mobile.

Please print it out as needed after downloading.

For your reference

  • This document certifies the amount paid to our company

  • It can be used in place of the receipt for Income Tax Returns

  • If you pay your au/UQ mobile charges by direct debit, you can download the receipt
  • All of the indicated amounts exclude tax unless otherwise specified.