menu
  • By phoneOpen 9:00 – 20:00

    • English

      0120-959-472(Toll Free)

    • Portuguese

      0120-959-473(Toll Free)

    • Chinese

      0120-959-476(Toll Free)

    • Korean

      0120-959-478(Toll Free)

    • Tagalog

      0120-933-952(Toll Free)

    • Vietnamese

      0120-933-961(Toll Free)

    • Japanese
      about au mobile services

      157(Toll Free)from au phones

      0077-7-111(Toll Free)

      about Internet services
      Contract / Fee / Billing

      0077-7084(Toll Free)

      Connection setting / failure

      0077-777(Toll Free)

x

【au/UQ mobile】I want to download/print my billing statement, receipt, or payment certificate

You can download the PDF file from the WEB de Billing. If you wish to print it out, please download it and then do so on your computer. 

Downloading/Printing the Billing Statement

You can download the billing statement for the past 14 months as a PDF file. 

Downloading/Printing the Receipt

<In case of direct debit>

If you pay by direct debit, you can download the receipt for the past 18 months as a PDF file.

The receipt you print after downloading can be used as an official receipt to be submitted to the tax office.

  • If you are submitting it to a company, etc., please confirm with the destination to see whether you can use it as needed.

  • Receipts for months when you did not pay by direct debit, such as when you changed your payment method, will not be displayed.

<If paying by other than direct debit>

Receipts cannot be downloaded from WEB de Billing.

If you need a receipt for the Income Tax Return, etc., please use the Payment Certificate as a substitute for the receipt.

Downloading/Printing the Payment Certificate

You can download the payment certificate as a PDF file.

Click here for details on issuing the Payment Certificate. (in Japanese only)

  • All of the indicated amounts exclude tax unless otherwise specified.