menu
  • By phoneOpen 9:00 – 20:00

    • English

      0120-959-472(Toll Free)

    • Portuguese

      0120-959-473(Toll Free)

    • Chinese

      0120-959-476(Toll Free)

    • Korean

      0120-959-478(Toll Free)

    • Tagalog

      0120-933-952(Toll Free)

    • Vietnamese

      0120-933-961(Toll Free)

    • Japanese
      about au mobile services

      157(Toll Free)from au phones

      0077-7-111(Toll Free)

      about Internet services
      Contract / Fee / Billing

      0077-7084(Toll Free)

      Connection setting / failure

      0077-777(Toll Free)

x

I would like to know how to issue a Payment Certificate required for Income Tax Return

The Payment Certificate can be downloaded from My au (Web) for free.

Important notes

  • This page uses images from My au (Web) to explain, but the same operations can be performed on My UQ mobile.

Steps

  • 2

    Choose the au phone number/ID for which you want to save or print the Payment Certificate and click on "Select" [選択].

  • 3

    Click on "Payment Certificate" [支払証明書].

  • 4

    Select the Payment Certificate you want to save or print and click the "Download Payment Certificate for the Selected Period" [選択した期間の支払証明書のダウンロード] button.

  • 5

    The Payment Certificate for the selected billing month will be downloaded.

    Print out if necessary.

For your reference

  • You can download certificates for up to 18 months, including the most recent billing month, in a single download.
  • A Payment Certificate will be issued for each billing statement.
  • All of the indicated amounts exclude tax unless otherwise specified.