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If I pay au charges by direct debt from bank account, is it an issue if the account is not under the name of the contract holder?

You can specify the account of the contract holder or a family member.

  • If you choose to use a family member's bank account

    If you do not live at the same address, there may be cases where it is necessary to provide documents that prove the family relationship.
    For more details on the procedure, please contact your nearest au Style/au shop or Customer Center.

  • All of the indicated amounts exclude tax unless otherwise specified.