If your payment method is direct debit from a bank account, you can download au receipts in PDF format from WEB de Billing on My au (Web).
If you pay by direct debit, you can download the receipt for the past 18 months as a PDF file.
The printed receipt after downloading can be submitted to the tax office as an official receipt.
Receipts cannot be downloaded from WEB de Billing.
If you need a receipt for the Income Tax Return, etc., please use the "payment certificate" [支払証明書] as a substitute for the receipt.