• By phoneOpen 9:00 – 20:00

    • English

      0120-959-472(Toll Free)

    • Portuguese

      0120-959-473(Toll Free)

    • Chinese

      0120-959-476(Toll Free)

    • Korean

      0120-959-478(Toll Free)

    • Tagalog

      0120-933-952(Toll Free)

    • Vietnamese

      0120-933-961(Toll Free)

    • Japanese
      about au mobile services

      157(Toll Free)from au phones

      0077-7-111(Toll Free)

      about Internet services
      Contract / Fee / Billing

      0077-7084(Toll Free)

      Connection setting / failure

      0077-777(Toll Free)

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I would like to pay my bills at an au Style, au shop or UQ Spot

You can pay this month's and outstanding bills issued by bank transfer slip at an au Style, au shops, or UQ Spots.

Important notes

For those who have the paper bill

Please bring the paper bill to your nearest au Style, au shop or UQ Spot and make the payment.

For those who do not have the paper bill

Even if you do not have a bill, you can still make a payment at an au Style, au shops or UQ spots.

We will verify the identity of the contracted line during the procedure.

Please have your mobile phone number ready when you come to the store and bring your identity verification document.

For your reference

  • At stores equipped with au SaKuTTO (self-service terminal), you can make payments without waiting.
  • All of the indicated amounts exclude tax unless otherwise specified.