I would like to change my monthly payment method to a credit card/ I would like to change to a different credit card
You can complete the procedure through My au (Web).
Please see below for detailed steps.
Important notes
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The change will take effect from the payment for month following the procedure is completed.
- If you perform multiple operations within a short period using the same card, an authentication error may occur.
Steps
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1
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2
After checking the change timing and important notes, select the billing code for which you wish to proceed, select "Credit Card" [クレジットカード] and tap "Next" [次へ].
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3
Read the important notes and tap on "Next" [次へ] at the bottom of the screen.
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4
Enter your credit card information and tap on "Next" [次へ]
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5
Check the registration details, enter your email address, and tap on "Set" [設定する].
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6
You may be redirected to the card company's website for authentication (3D Secure).
In such cases, follow the on-screen instructions and enter the password registered with the credit card company, or a one-time password and tap on "Submit" [送信].
If the authentication (3D Secure) does not go through, please contact your credit card company.
- The images are examples of different card companies.
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7
The procedure is completed when you are redirected to the "Application Completed" [受付完了] screen.
For your reference
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Only credit card companies that support the authentication service (3D Secure) can be used.
In principle, you must register with your card company in advance to use this service.
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Regular maintenance is carried out every day from 10:00 p.m. to 12:00 a.m.
In addition, there may also be unscheduled maintenance, in which case we apologize for the inconvenience, but please wait a while and then try again.
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If you are billed through an affiliated provider (other than au one net), please contact your provider.
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Please see below to check your currently set payment method.
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