Can I specify a family member's bank account for payment if I choose to pay via direct debit from bank account?
Yes, you can specify a bank account of a family member of the contract holder.
When specifying a family member's account
- For this, you will need to visit a nearby store or complete the process in writing. It cannot be done through My au.
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In some cases, you may be required to provide family verification documents, such as if you do not reside at the same address.
For your reference
For details on the procedures, please contact a nearby store or chat support.
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