menu
  • By phoneOpen 9:00 – 20:00

    • English

      0120-959-472(Toll Free)

    • Portuguese

      0120-959-473(Toll Free)

    • Chinese

      0120-959-476(Toll Free)

    • Korean

      0120-959-478(Toll Free)

    • Tagalog

      0120-933-952(Toll Free)

    • Vietnamese

      0120-933-961(Toll Free)

    • Japanese
      about au mobile services

      157(Toll Free)from au phones

      0077-7-111(Toll Free)

      about Internet services
      Contract / Fee / Billing

      0077-7084(Toll Free)

      Connection setting / failure

      0077-777(Toll Free)

x

【WEB de Billing】I would like to check the settings for Viewing Rights

Viewing Rights for WEB de Billing can be set online.

Please note that the initial setup of Viewing Rights online can only be done by the billing account holder. Please set it on the mobile phone (contracted line) of the person whose name is on the bill.

Please see below for detailed instructions on how to do it online.

Important notes

  • If the contract holder and billing account holder are different, please apply via application form.
    • If there is a line in the same bill that already has Viewing Rights, you can add Viewing Rights to other lines only when you log in with that line.

    • If no one has Viewing Rights, please apply via application form.
  • This setting is only available to customers who have a contract or have already canceled a mobile phone line with au or UQ mobile (5G compatible plan). Customers who only use services such as landline phone or au Denki (electricity service) cannot set it.

  • If you set Viewing Rights for a canceled mobile phone line, you will not be able to check the breakdown of the same billing group for months in which no billing has occurred for the canceled line.

Steps

  • 1
    • Login with au ID is required.
  • 2

    Check "Allow Viewing Rights" [参照権限あり] for all lines you want to add Viewing Rights to.

    • The line logged in to will automatically have "Allow Viewing Rights" [参照権限あり] checked.

    • If you do not need to change the settings of other lines, proceed to step 3.
  • 3

    Tap on "Confirm changes" [変更内容の確認] at the bottom of the page.

  • 4

    The settings of Viewing Rights is now completed. Please wait up to 30 minutes for the changes to be reflected.

For your reference

  • Viewing Rights is the right to view the breakdown of charges on a bill. The default setting is "No Viewing Rights allowed" [参照権限なし]. By individually changing it to "With Viewing Rights" [参照権限あり] , you will be able to view the breakdown of charges for multiple lines (such as family members) whose have combined bills.

    Example: If the father gives himself and the mother viewing rights but does not give the child.

    • Before setting: Each person can only see their own billing breakdown and the total billing amount

    • After setting: The father and mother can check billing breakdown and the total billing amount for the three of them
  • All of the indicated amounts exclude tax unless otherwise specified.