【WEB de Billing】I would like to set the Viewing Rights
How to set up
【WEB de Billing】I would like to set the Viewing Rights
Viewing Rights can be set on the WEB de Billing page of My au (Web).
The initial settings of Viewing Rights can only be done by the billing account holder.
Please set it up using the mobile phone (line contract) of the billing account holder.
Please see below for detailed instructions.
Important notes
- This page uses images from My au to explain, but the same operations can be performed on My UQ mobile.
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If the contract holder and billing account holder are different, please apply via application form.
- If there is a line in the same bill that already has Viewing Rights, you can add Viewing Rights to other lines only when you log in with that line.
- If no one has Viewing Rights, please apply via application form.
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This setting is only available to customers who have a contract or have already canceled a mobile phone line with au or UQ mobile (5G compatible plan).
- Customers who only use services such as landline phone or au Denki (electricity service) cannot set it.
- If you set Viewing Rights for a canceled mobile phone line, you will not be able to check the breakdown of the same billing group for months in which no billing has occurred for the canceled line.
Steps
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1
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2
Check "Allow Viewing Rights" [参照権限あり] for all lines you want to add Viewing Rights to.
- The line logged in to will automatically have "Allow Viewing Rights" [参照権限あり] checked.
- If you do not need to change the settings of other lines, proceed to step 3.
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3
Tap on "Confirm changes" [変更内容の確認] at the bottom of the page.
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4
Tap on "Change Registration Details" [登録内容を変更する].
The settings for Viewing Rights are now complete.
- Please wait up to 30 minutes for the changes to be reflected.
For your reference
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Viewing Rights is the right to view the breakdown of charges on a bill.
- The default setting is "No Viewing Rights allowed" [参照権限なし].
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By individually changing it to "With Viewing Rights" [参照権限あり] , you will be able to view the breakdown of charges for multiple lines (such as family members) whose have combined bills.
Example: If the father gives himself and the mother viewing rights but does not give the child.
Before setting: Each person can only see their own billing breakdown and the total billing amount
After setting: The father and mother can check billing breakdown and the total billing amount for the three of them
Checking the settings status
【WEB de Billing】I would like to check the status of the Viewing Rights settings
The status of the Viewing Rights settings for WEB de Billing can be checked on My au (Web).
(Please refer to the "Viewing Rights" [参照権限] section on the linked page)
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