I would like to change the payment date for my monthly bill
Customers who pay their monthly bill via direct debit from bank account can choose either the 25th, or the last day of the month for the direct debit date (payment date).
The procedure can be done through My au (Web).
Please see below for detailed instructions.
Important notes
- If you pay with a credit card, the payment date is the date specified by the card company and cannot be changed.
- There is no fee for the procedure to change the direct debit date (payment date).
- The change will take effect from the month following the month in which it is accepted.
Steps
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1
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2
Select the au phone number/au Hikari contract number for which you want to change the direct debit date and click "Select" [選択].
- If this screen does not appear, proceed to the next step.
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3
The currently applied direct debit from bank account date will be displayed.
If you want to change it, check the "End of month" [月末日] or "25th" [25日] checkbox and tap on "Next" [次へ].
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4
After confirming the changes, tap on "Apply with this information" [この内容で申し込む].
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5
With this, the change of the direct debit date (payment date) is now completed.
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