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I would like to know how to pay at convenience stores

Lawson/Mini Stop (Loppi)

I would like to know how to pay using QR codes at Lawson/Mini Stop (Loppi) and how to pay using customer and confirmation codes

Payments for the current month or outstanding bills can be made at your nearest convenience store.

For information regarding applicable service counters, please check the back of the bill.

When paying for charges that are past the due date, a late payment fee of 330 yen (including tax) will be applied.

Click here for details regarding the late payment fee (in Japanese only)

Also, if you have lost your bill, you can still make your payment by following the steps below.

Important notes

  • Even if you have not received your bill (or invoice), you can still proceed with the payment if the payment amount is displayed using the method provided.
  • Customers with communication services suspended or who do not have a smartphone may not be able to make payments using this method.
  • In such cases, we recommend making payments via Pay-easy (ATM) or at the shop.
  • This page uses images from My au to explain, but the same operations can be performed on My UQ mobile.

Steps

  • 1
    Log in to
    My au (Web)
    with au ID.
  • 2

    Select the phone number you wish to pay for and tap on "Select" [選択].

  • 3

    Tap on "Pay at Convenience Store" [コンビニで支払う] for the payment method.

    Select the amount you want to pay and tap on "Pay" [お支払い] at the bottom of the screen.

  • 4

    Confirm the payment details and tap on [OK].

  • 5

    Tap on "Convenience Store" [コンビニ].

  • 6

    Select the convenience store you wish to pay and tap on the icon.

  • 7

    A QR code for payment will be displayed. Please save this screen on your smartphone. Alternatively, please note down your "Customer Code" [お客様番号] and "Confirmation Code" [確認番号].

    • The steps above should be completed before going to Lawson/Mini Stop (Loppi).
  • 8

    【Steps to pay with QR Code】

    At the Loppi machine, select "For those with Loppi code" [Loppi専用コードをお持ちの方].

    • For payment using the customer code and confirmation code, please view from step 12.
  • 9

    Follow the instructions on the screen and show the QR code got in the above steps to the Loppi QR reader.

  • 10

    Check the displayed information and follow the on-screen instructions to proceed to the next step.

  • 11

    Take the payment slip printed from the machine and pay in cash at the register within 30 minutes.

    The steps for payment using the QR code are now completed.

    • Please be sure to receive the instruction manual and receipt.
  • 12

    【Steps to pay with Customer Code and Confirmation Code】

    At the Loppi machine, select "For those with various numbers" [各種番号をお持ちの方].

  • 13

    Enter your "Customer Code" [お客様番号] (11 digits) excluding the hyphen and proceed to the next screen.

  • 14

    Enter your "Confirmation Code" [確認番号] (0077) and proceed to the next screen.

  • 15

    Confirm the displayed information and follow the on-screen instructions to proceed.

  • 16

    Take the payment slip printed from the machine and pay in cash at the register within 30 minutes.

    Steps for payment using the customer code and confirmation code is now completed.

    • Please be sure to receive the instruction manual and receipt.

For your reference

  • The following charges cannot be paid using this procedure. Please use the payment methods indicated in the payment notifications (SMS, email, payment reminders, etc.).
    Click here for method of payments at the shop (in Japanese only)
    1. Charges billed via direct debit from bank account or credit card
    2. Charges that have exceeded the original payment due date by a certain period
    3. Charges before the change to billing units such as lump-sum billing or combined billing

Family Mart (Multi Copy Machine)

I would like to know the method of payment using customer code and confirmation code at Family Mart (Multi Copy Machine)

Payments for the current month or outstanding bills can be made at your nearest convenience store.

For information regarding applicable service counters, please check the back of the bill.

When paying for charges that are past the due date, a late payment fee of 330 yen (including tax) will be applied.

Click here for details regarding the late payment fee (in Japanese only)

Also, if you have lost your bill, you can still make your payment by following the steps below.

Important notes

  • Even if you have not received your bill (or invoice), you can still proceed with the payment if the payment amount is displayed using the method provided.
  • Customers with communication services suspended or who do not have a smartphone may not be able to make payments using this method.
  • In such cases, we recommend making payments via Pay-easy (ATM) or at the shop.
  • This page uses images from My au to explain, but the same operations can be performed on My UQ mobile.

Steps

  • 1
    Log in to
    My au (Web)
    with au ID.
  • 2

    Select the phone number you wish to pay for and tap on "Select" [選択].

  • 3

    Tap on "Pay at Convenience Store" [コンビニで支払う] for the payment method.

    Select the amount you want to pay and tap on "Pay" [お支払い] at the bottom of the screen.

  • 4

    Confirm the payment details and tap on [OK].

  • 5

    Tap on "Convenience Store" [コンビニ].

  • 6

    Select the convenience store you wish to pay and tap on the icon.

  • 7

    Please note down your "Customer Code" [お客様番号] and "Confirmation Code" [確認番号].

    • The steps above should be completed before going to FamilyMart (Multi Copy Machine).
  • 8

    At the Multi Copy Machine, select "Payment (Pay at Convenience Store)" [代金支払い (コンビニでお支払い) ].

  • 9

    Select "Enter Number" [番号を入力する].　

  • 10

    Enter your "Customer Code/Online Payment Code" [お客様番号／オンライン決済番号] (11 digits) without the hyphen, and proceed to the next screen.

  • 11

    Enter your "Confirmation Code" [確認番号] (0077) and proceed to the next screen.

  • 12

    Confirm the displayed information and follow the on-screen instructions to proceed.

  • 13

    Take the payment slip printed from the machine and pay in cash at the register within 30 minutes.

    • Please be sure to receive the receipt.

For your reference

  • The following charges cannot be paid using this procedure. Please use the payment methods indicated in the payment notifications (SMS, email, payment reminders, etc.).
    Click here for method of payments at the shop (in Japanese only)
    1. Charges billed via direct debit from bank account or credit card
    2. Charges that have exceeded the original payment due date by a certain period
    3. Charges before the change to billing units such as lump-sum billing or combined billing

Daily Yamazaki/Yamazaki Daily Store

I would like to know the method of payment using the payment code at Daily Yamazaki/Yamazaki Daily Store

Payments for the current month or outstanding bills can be made at your nearest convenience store.

For information regarding applicable service counters, please check the back of the bill.

When paying for charges that are past the due date, a late payment fee of 330 yen (including tax) will be applied.

Click here for details regarding the late payment fee (in Japanese only)

Also, if you have lost your bill, you can still make your payment by following the steps below.

Important notes

  • Even if you have not received your bill (or invoice), you can still proceed with the payment if the payment amount is displayed using the method provided.
  • Customers with communication services suspended or who do not have a smartphone may not be able to make payments using this method.
  • In such cases, we recommend making payments via Pay-easy (ATM) or at the shop.
  • This page uses images from My au to explain, but the same operations can be performed on My UQ mobile.

Steps

  • 1
    Log in to
    My au (Web)
    with au ID.
  • 2

    Select the phone number you wish to pay for and tap on "Select" [選択].

  • 3

    Tap on "Pay at Convenience Store" [コンビニで支払う] for the payment method.

    Select the amount you want to pay and tap on "Pay" [お支払い] at the bottom of the screen.

  • 4

    Confirm the payment details and tap on [OK].

  • 5

    Tap on "Convenience Store" [コンビニ].

  • 6

    Select the convenience store you wish to pay and tap on the icon.

  • 7

    Enter your "Customer Code/Online Payment Code" [お客様番号／オンライン決済番号] (11 digits) without the hyphen. There is no "Confirmation Code" [確認番号] .

    • The steps above should be completed before going to Daily Yamazaki/Yamazaki Daily Store.
  • 8

    At the store, inform the cashier that you would like to make an online payment.

  • 9

    On the cash register screen, insert the "Online Payment Code" [オンライン決済番号] (11 digits) without hyphen.

  • 10

    Check the payment details and tap on "Confirm" [確定] button.

  • 11

    Pay in cash.

    • Please be sure to receive the printed receipt.

For your reference

  • The following charges cannot be paid using this procedure. Please use the payment methods indicated in the payment notifications (SMS, email, payment reminders, etc.).
    Click here for method of payments at the shop (in Japanese only)
    1. Charges billed via direct debit from bank account or credit card
    2. Charges that have exceeded the original payment due date by a certain period
    3. Charges before the change to billing units such as lump-sum billing or combined billing

Seicomart

I would like to know the method of payment using the payment code at Seicomart

Payments for the current month or outstanding bills can be made at your nearest convenience store.

For information regarding applicable service counters, please check the back of the bill.

When paying for charges that are past the due date, a late payment fee of 330 yen (including tax) will be applied.

Click here for details regarding the late payment fee (in Japanese only)

Also, if you have lost your bill, you can still make your payment by following the steps below.

Important notes

  • Even if you have not received your bill (or invoice), you can still proceed with the payment if the payment amount is displayed using the method provided.
  • Customers with communication services suspended or who do not have a smartphone may not be able to make payments using this method.
  • In such cases, we recommend making payments via Pay-easy (ATM) or at the shop.
  • This page uses images from My au to explain, but the same operations can be performed on My UQ mobile.

Steps

  • 1
    Log in to
    My au (Web)
    with au ID.
  • 2

    Select the phone number you wish to pay for and tap on "Select" [選択].

  • 3

    Tap on "Pay at Convenience Store" [コンビニで支払う] for the payment method.

    Select the amount you want to pay and tap on "Pay" [お支払い] at the bottom of the screen.

  • 4

    Confirm the payment details and tap on [OK].

  • 5

    Tap on "Convenience Store" [コンビニ].

  • 6

    Select the convenience store you wish to pay and tap on the icon.

  • 7

    Please note down your "Online Payment Code" [オンライン決済番号]. There is no "Confirmation Code" [確認番号] .

    • The steps above should be completed before going to Seicomart.
  • 8

    At the store, inform the cashier that you would like to make an internet payment.

    • If you are using a barcode, show the barcode you obtained to the cashier for scanning.
  • 9

    On the register's touch panel, enter the  "Online Payment Code" [オンライン決済番号] (11 digits) without hyphen.

  • 10

    Confirm the payment details and tap on [OK].

  • 11

    Pay in cash.

    • Please be sure to receive the printed receipt.

For your reference

  • The following charges cannot be paid using this procedure. Please use the payment methods indicated in the payment notifications (SMS, email, payment reminders, etc.).
    Click here for method of payments at the shop (in Japanese only)
    1. Charges billed via direct debit from bank account or credit card
    2. Charges that have exceeded the original payment due date by a certain period
    3. Charges before the change to billing units such as lump-sum billing or combined billing

Others

I would like to make a payment using a bar code at a convenience store

Payments for the current month or outstanding bills can be made at your nearest convenience store.

For information regarding applicable service counters, please check the back of the bill.

When paying for charges that are past the due date, a late payment fee of 330 yen (including tax) will be applied.

Click here for details regarding the late payment fee (in Japanese only)

Also, if you have lost your bill, you can still make your payment by following the steps below.

Important notes

  • Even if you have not received your bill (or invoice), you can still proceed with the payment if the payment amount is displayed using the method provided.
  • Customers with communication services suspended or who do not have a smartphone may not be able to make payments using this method.
  • In such cases, we recommend making payments via Pay-easy (ATM) or at the shop.
  • This page uses images from My au to explain, but the same operations can be performed on My UQ mobile.

Steps

  • 1
    Log in to
    My au (Web)
    with au ID.
  • 2

    Select the phone number you wish to pay for and tap on "Select" [選択].

  • 3

    Tap on "Pay at the Convenience Store (for smartphone customers)" [コンビニで支払う（スマホのお客さま）] for payment method.

    Select the amount you want to pay and tap on "Pay" [お支払い] at the bottom of the screen.

  • 4

    Confirm the payment details and important notes and tap on [OK].

    You will then be redirected to My Payment (external site).

  • 5

    Check the important notes and tap on [OK].

  • 6

    Show the barcode displayed in the smartphone to the cashier at the register and inform them that you would like to make a payment via by My Payment.

For your reference

  • The following charges cannot be paid using this procedure. Please use the payment methods indicated in the payment notifications (SMS, email, payment reminders, etc.).
    Click here for method of payments at the shop (in Japanese only)
    1. Charges billed via direct debit from bank account or credit card
    2. Charges that have exceeded the original payment due date by a certain period
    3. Charges before the change to billing units such as lump-sum billing or combined billing
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  • All of the indicated amounts exclude tax unless otherwise specified.
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