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How to pay my bill at a convenience store

At Lawson or Ministop (by Loppi)(payment with QR code or customer number and confirmation code)

How to pay at Lawson or Ministop (Loppi) using QR code or customer number and confirmation code.

You can pay this month or outstanding bills issued on a paper bill at the nearest convenience store. See the back of the paper bill for the contact points.

Please note that an additional fee will be charged for outstanding bill payments.

Also, even if you have lost your bill, you can still pay by following the steps below.

Important notes

  • Even if you have not received the paper bill, but the payment amount is displayed using this method, there will be no problem to proceed with the payment as it is.

  • Please note that customers with suspended service or without a smartphone, may not be able to use these payment methods. In such cases, we recommend paying through Pay-easy (ATM) or at the shop.(in Japanese only)

  • This page explains using images from My au, but you can operate in the same way with My UQ mobile.

Steps

  • 1

    Log in to My au (web) with au ID.

    • If you cannot log into My au/My UQ mobile due to two-step verification, please make your payment Pay-easy (ATM) or at the shop. (in Japanese only)
  • 2

    Choose the phone number you want to pay the bill for and tap on "Select" [選択].

  • 3

    Tap on "Pay at convenience store" [コンビニで支払う] for payment method.

    Select the amount you want to pay and tap on "Pay" [お支払い] at the bottom of the screen.

  • 4

    After confirming the payment details, tap on [OK].

  • 5

    Tap on "Convenience Store" [コンビニ].

  • 6

    Choose the convenience store you will do the payment at and tap the icon.

  • 7

    A QR code will be displayed. Save the screen on your smartphone, or take a note of the "Customer Code" [お客様番号] and the "Confirmation Code" [確認番号].

    • The steps mentioned above should be done before visiting Lawson/Ministop(Loppi).
  • 8

    Paying with QR code.

    At the in-store terminal Loppi, select "For those who have a Loppi Code" [Loppi専用コードをお持ちの方].

    • For paying with the customer code and confirmation code, please refer to step 12.
  • 9

    Follow the on-screen instructions and hold the QR code got with the steps above, over the reader.

  • 10

    Check the displayed information and proceed to the next step by following the on-screen instructions.

  • 11

    Use the printed slip to pay in cash at the counter within 30 minutes.

    The procedure for paying with the QR code is now completed.

    • Please make sure to receive the receipt/instructions.
  • 12

    Here are the steps to pay with the customer code and confirmation code.

    At the in-store terminal Loppi, tap on "For those who have a code" [各種番号をお持ちの方].

  • 13

    Insert the "Customer Code" [お客様番号]　(11 digits) without hyphen and proceed to the next screen.

  • 14

    Insert the "Confirmation Code" [確認番号] (0077) and proceed to the next screen.

  • 15

    Check the displayed information and proceed to the next step by following the on-screen instructions.

  • 16

    Use the printed slip to pay in cash at the counter within 30 minutes.

    The procedure for paying with the customer code and confirmation code is now completed.

    • Please make sure to receive the receipt/instructions.

For your reference

  • The following charges cannot be paid with this step. Please use the payment method indicated in the payment notification (SMS (TEXT MESSAGE), email, payment reminder, etc.). Click here for payment at the store(in Japanese only)
    1. Charges currently billed by direct debit from bank account or credit card

    2. Charges that have been past the original due date for a certain period due to overdue payments, etc

    3. If the billing unit such as lump sum settlement or combined billing has been changed, the charges before the change

    If you are not aware of the above, please check your outstanding bills. Click here for details.

At Family Mart (multicopy machine) (payment with customer code and confirmation code)

How to pay at Family Mart (multicopy machine) using the customer code and confirmation code

You can pay this month or outstanding bills issued on a paper bill at the nearest convenience store. See the back of the paper bill for the contact points.

Please note that an additional fee will be charged for outstanding bill payments.

Also, even if you have lost your bill, you can still pay by following the steps below.

Important notes

  • Even if you have not received the paper bill, but the payment amount is displayed using this method, there will be no problem to proceed with the payment as it is.

  • Please note that customers with suspended service or without a smartphone, may not be able to use these payment methods. In such cases, we recommend paying through Pay-easy (ATM) or at the shop.(in Japanese only)

  • This page explains using images from My au, but you can operate in the same way with My UQ mobile.

Steps

  • 1

    Log in to My au (web) with au ID.

    • If you cannot log into My au/My UQ mobile due to two-step verification, please make your payment Pay-easy (ATM) or at the shop. (in Japanese only)
  • 2

    Choose the phone number you want to pay the bill for and tap on "Select" [選択].

  • 3

    Tap on "Pay at convenience store" [コンビニで支払う] for payment method.

    Select the amount you want to pay and tap on "Pay" [お支払い] at the bottom of the screen.

  • 4

    After confirming the payment details, tap on [OK].

  • 5

    Tap on "Convenience Store" [コンビニ].

  • 6

    Choose the convenience store you will do the payment at and tap the icon.

  • 7

    Please take a note of the "Customer Code" [お客様番号] and the "Confirmation Code" [確認番号].

    • The steps mentioned above should be completed before visiting Family Mart (multicopy machine).
  • 8

    At the in-store multicopy machine, tap on "Payment (Pay at the Convenience Store)" [代金支払い(コンビニでお支払い)].

  • 9

    Select "Enter Number" [番号を入力する].

  • 10

    Insert the "Customer Code/Payment Code" [お客様番号／オンライン決済番号] (11 digits) without hyphen and proceed to the next screen.

  • 11

    Insert the "Confirmation Code" [確認番号] (0077) and proceed to the next screen.

  • 12

    Check the displayed information and proceed to the next step by following the on-screen instructions.

  • 13

    Use the printed slip to pay in cash at the counter within 30 minutes.

    • Please make sure to receive the receipt/instructions.

For your reference

  • The following charges cannot be paid with this step. Please use the payment method indicated in the payment notification (SMS (TEXT MESSAGE), email, payment reminder, etc.).Click here for payment at the store(in Japanese only)
    1. Charges currently billed by direct debit from bank account or credit card

    2. Charges that have been past the original due date for a certain period due to overdue payments, etc

    3. If the billing unit such as lump sum settlement or combined billing has been changed, the charges before the change

    If you are not aware of the above, please check your outstanding bills. Click here for details.

At Daily Yamazaki and Yamazaki Daily Store (with payment code)

How to pay at Daily Yamazaki or Yamazaki Daily Store using the payment code

You can pay this month or outstanding bills issued on a paper bill at the nearest convenience store. See the back of the paper bill for the contact points.

Please note that an additional fee will be charged for outstanding bill payments.

Also, even if you have lost your bill, you can still pay by following the steps below.

Important notes

  • Even if you have not received the paper bill, but the payment amount is displayed using this method, there will be no problem to proceed with the payment as it is.

  • Please note that customers with suspended service or without a smartphone, may not be able to use these payment methods. In such cases, we recommend paying through Pay-easy (ATM) or at the shop.(in Japanese only)

  • This page explains using images from My au, but you can operate in the same way with My UQ mobile.

Steps

  • 1

    Log in to My au (web) with au ID.

    • If you cannot log into My au/My UQ mobile due to two-step verification, please make your payment Pay-easy (ATM) or at the shop. (in Japanese only)
  • 2

    Choose the phone number you want to pay the bill for and tap on "Select" [選択].

  • 3

    Tap on "Pay at convenience store" [コンビニで支払う] for payment method.

    Select the amount you want to pay and tap on "Pay" [お支払い] at the bottom of the screen.

  • 4

    After confirming the payment details, tap on [OK].

  • 5

    Tap on "Convenience Store" [コンビニ].

  • 6

     Choose the convenience store you will do the payment at and tap the icon.

  • 7

    Please take a note of the "Customer Code/Payment Code" [お客様番号／オンライン決済番号] (11 digits). There is no "Confirmation Code" [確認番号].

    • The steps mentioned above should be completed before going to Daily Yamazaki or Yamazaki Daily Store.
  • 8

    Inform the store cashier that you want to do "Online Payment".

  • 9

    On the cash register screen, insert the "Online Payment Code" [オンライン決済番号] (11 digits) without hyphen.

  • 10

    Check the payment details and tap on "Confirm" [確定] button.

  • 11

    Pay in cash.

    • Please be sure to receive the receipt.

For your reference

  • The following charges cannot be paid with this step. Please use the payment method indicated in the payment notification (SMS (TEXT MESSAGE), email, payment reminder, etc.). Click here for payment at the store (in Japanese only)
    1. Charges currently billed by direct debit from bank account or credit card

    2. Charges that have been past the original due date for a certain period due to overdue payments, etc

    3. If the billing unit such as lump sum settlement or combined billing has been changed, the charges before the change

    If you are not aware of the above, please check your outstanding bills. Click here for details.

At Seicomart (with payment code)

How to pay at Seicomart using the payment code

You can pay this month or outstanding bills issued on a paper bill at the nearest convenience store. See the back of the paper bill for the contact points.

Please note that an additional fee will be charged for outstanding bill payments.

Also, even if you have lost your bill, you can still pay by following the steps below.

Important notes

  • Even if you have not received the paper bill, but the payment amount is displayed using this method, there will be no problem to proceed with the payment as it is.

  • Please note that customers with suspended service or without a smartphone, may not be able to use these payment methods. In such cases, we recommend paying through Pay-easy (ATM) or at the shop.(in Japanese only)

  • This page explains using images from My au, but you can operate in the same way with My UQ mobile.

Steps

  • 1

    Log in to My au (web) with au ID.

    • If you cannot log into My au/My UQ mobile due to two-step verification, please make your payment Pay-easy (ATM) or at the shop. (in Japanese only)
  • 2

    Choose the phone number you want to pay the bill for and tap on "Select" [選択].

  • 3

    Tap on "Pay at convenience store" [コンビニで支払う] for payment method.

    Select the amount you want to pay and tap on "Pay" [お支払い] at the bottom of the screen.

  • 4

    After confirming the payment details, tap on [OK].

  • 5

    Tap on "Convenience Store" [コンビニ].

  • 6

    Choose the convenience store you will do the payment at and tap the icon.

  • 7

    Please take a note of the "Payment Code" [オンライン決済番号].There is no "Confirmation Code" [確認番号].

    • The steps mentioned above should be completed before going to Seicomart.
  • 8

    Inform the store cashier that you want to do "Online Payment" [オンライン決済を利用したい].

    • If you want to pay using a bar code, please show it and have it scanned.
  • 9

    On the cash register screen, insert the "Online Payment Code" [オンライン決済番号] (11 digits) without hyphen.

  • 10

    Check the payment details and tap on [OK] button.

  • 11

    Pay in cash.

    • Please make sure to receive the receipt.

For your reference

  • The following charges cannot be paid with this step. Please use the payment method indicated in the payment notification (SMS (TEXT MESSAGE), email, payment reminder, etc.).Click here for payment at the store (in Japanese only)
    1. Charges currently billed by direct debit from bank account or credit card

    2. Charges that have been past the original due date for a certain period due to overdue payments, etc

    3. If the billing unit such as lump sum settlement or combined billing has been changed, the charges before the change

    If you are not aware of the above, please check your outstanding bills. Click here for details.

Payment with bar code

How to pay at the convenience store using the bar code

You can pay this month or outstanding bills issued on a paper bill at the nearest convenience store. See the back of the paper bill for the contact points.

Please note that an additional fee will be charged for outstanding bill payments.

Also, even if you have lost your bill, you can still pay by following the steps below.

Important notes

  • Even if you have not received the paper bill, but the payment amount is displayed using this method, there will be no problem to proceed with the payment as it is.

  • This is a payment method available to anyone with a smartphone that can use the app in a network environment.

  • Please note that customers with suspended service or without a smartphone, may not be able to use these payment methods. In such cases, we recommend paying through Pay-easy (ATM) or at the shop.(in Japanese only)

  • This page explains using images from My au, but you can operate in the same way with My UQ mobile.
  • 1

    Log in to My au (web) with au ID.

    • If you cannot log into My au/My UQ mobile due to two-step verification, please make your payment Pay-easy (ATM) or at the shop. (in Japanese only)
  • 2

    Choose the phone number you want to pay the bill for and tap on "Select" [選択].

  • 3

    Tap on "Pay at the convenience store (for smartphone customers)" [コンビニで支払（スマホのお客さま）] for payment method.

    Select the amount you would like to pay and tap on "Pay" [お支払い] at the bottom of the screen.

  • 4

    After confirming the payment details and important notes, tap on [OK].

    You will be redirected to "My Payment" (external site).

  • 5

    Confirm the important notes and tap on [OK].

  • 6

    Present the barcode at the counter and tell the staff you wish to pay by "My Payment" [マイペイメントの支払いをしたい].

For your reference

  • The following charges cannot be paid with this step. Please use the payment method indicated in the payment notification (SMS (TEXT MESSAGE), email, payment reminder, etc.). Click here for payment at the store (in Japanese only)
    1. Charges currently billed by direct debit from bank account or credit card

    2. Charges that have been past the original due date for a certain period due to overdue payments, etc

    3. If the billing unit such as lump sum settlement or combined billing has been changed, the charges before the change

    If you are not aware of the above, please check your outstanding bills. Click here for details.

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  • All of the indicated amounts exclude tax unless otherwise specified.
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