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      0120-959-472(Toll Free)

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      0120-959-473(Toll Free)

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    • Korean

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    • Tagalog

      0120-933-952(Toll Free)

    • Vietnamese

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    • Japanese
      about au mobile services

      157(Toll Free)from au phones

      0077-7-111(Toll Free)

      about Internet services
      Contract / Fee / Billing

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      0077-777(Toll Free)

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I would like to know the method of payment available after cancellation

Even after cancellation, you will continue to be billed using the same method of payment as during your contract.

Usage fees for au for the month of cancellation will be billed in the following month.

Important notes

  • If your method of payment during the contract was by bill, make the payment using the bill sent to your billing address.

  • If your method of payment during the contract was direct debit from bank account or credit card, it will be debited from the specified bank account/credit card registered when you signed the contract.
  • All of the indicated amounts exclude tax unless otherwise specified.