I would like to know the procedures that can also be done by an agent
You can carry out procedures such as device upgrade, contract cancellation, and contract details changing.
Please see below for details.
Procedures that can be handled by an agent
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New contract or MNP (Mobile Number Portability - only in case the contract holder has a disability or the visitor is an adult guardian)
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Device upgrade
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Contract cancellation
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Contract details changing(*)
- Change of name or surname, address, contact phone number, current plan, optional services and discounts, change of the registered user information
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