I would like to change my au ID password (if I know my current one)
You can complete the change procedure at the "au ID Member Information Site" [au ID会員情報サイト].
Important notes
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To change your password, you need to log in with your current au ID and password. If you are unsure, please verify your au ID or reset your password.
- The au ID password is an important number necessary for identity verification, so please be careful not to share it with others. Additionally, avoid using easily guessable numbers, such as your birthdate.
Steps
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1
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2
On the smartphone, tap on [MENU] icon at the top right corner of the screen.
- If accessing from PC, click on "Member Information" [会員情報] in the right side.
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3
Tap on "au ID Member Information" [au ID会員情報].
- If the login screen appears, please enter your current au ID and password to log in.
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Tap on "Change" [変更] on the right side of the "Password" [パスワード] section.
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Enter your new password and tap on "Set" [設定].
- Please set a password that is 8 to 32 characters long and includes a mixture of alphanumeric characters and symbols.
For your reference
- To enhance security, please change your au ID password regularly.
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When setting your password, we recommend using a password that is difficult for third parties to guess.
Example: A password that is at least 8 characters or more, do not include your birthdate, name, or phone number, and is not used on other sites.
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