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I would like to change my au ID password (If I know my current one)

You can complete the change procedure from the "au ID Member Information Site" [au ID会員情報サイト].

Important notes

  • To change your password, log in with your current au ID and password is required.

  • If you do not know your current au ID and password, you will need to reset them.

Steps

  • 2

    On the smartphone, tap on [MENU] icon at the top right corner of the screen. 

    • If accessing from PC, click on "Member Information" [会員情報] in the right side.
  • 3

    Tap on "au ID Member Information" [au ID会員情報].

    • If the login screen appears, please enter your current au ID and password to log in.
  • 4

    Tap on "Change" [変更] on the right side of the "Password" [パスワード] section.

  • 5

    Enter your new password and tap on "Set" [設定].

For your reference

  • All of the indicated amounts exclude tax unless otherwise specified.