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I would like to disable my au ID Biometric Authentication Login Setting

You can complete the change procedure at the "au ID Member Information Site" [au ID会員情報サイト].

Important notes

  • To change your au ID Biometric Authentication Login Settings, you will need to log in with your current au ID and password.
  • If the au ID is linked to au, povo1.0 or UQ mobile, you will need to turn off Wi-Fi and connect via 5G/4GLTE to complete the procedure.
  • It is required to use a device with registered biometric authentication to proceed.

Steps

  • 2

    Tap on [MENU] icon, then tap on "Fingerprint/Face Recognition Login Settings" [指紋・顔認証によるログイン設定].

  • 3

    Tap on [OK], then perform fingerprint authentication.

  • 4

    Your identity will be verified using fingerprint authentication.

  • 5

    Your identity has been verified.

  • 6

    Select the device you would like to remove from the "Registered device" [登録している端末].

  • 7

    Select the device you would like to remove from the "Registered device" [登録している端末] and tap on "Remove registered device" [登録済端末を解除].

  • 8

    Tap on "Remove registered device" [登録済端末を解除] to complete the removal process.

  • 9

    The device is now removed.

For your reference

  • Conditions for Using Biometric Authentication Login

    Android: Android 7.0 or later and using Chrome browser

    iOS: iOS 14.0 or later and using Safari 

  • All of the indicated amounts exclude tax unless otherwise specified.