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I cannot unlock my PIN lock

It can be unlocked by entering the PIN unlock code (PUK code).

Enter the PIN unlock code (PUK code) printed on the back of your SIM card mount.

Steps

  • 1

    If you enter the incorrect PIN code for 3 consecutive times, you will be directed to the "PUK code" [PUKコード] entry screen.

  • 2

    Enter the "PIN unlock code" [PINロック解除コード] written on the back of the SIM card mount.

  • 3

    You will be taken to a screen to enter a new PIN code, so please enter a code of your choice.

For your Reference

  • If you enter the incorrect PIN code for 3 consecutive times, it will be locked. (The initial value is "1234") When the PIN is locked, you will need the PIN unlock code (PUK code).

  • The PIN unlock code (PUK code) is printed on the back of the SIM card mount.

    Card-size version

    Half-size version

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