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What is a PIN unlock code (PUK code)?

It is the number required to unlock the PIN code if it is locked after you enter it incorrectly 3 consecutive times.

Important notes

  • If you enter the wrong PIN unlock code (PUK code) 10 consecutive times, you will need to go to the shop to have your SIM card reissued.
    • A handling fee for SIM card reissuance of 3,500 yen (3,850 yen including tax) will be charged.

For your reference

  • If you enter the incorrect PIN code for 3 consecutive times, it will be locked. (The initial value is "1234") When the PIN is locked, you will need the PIN unlock code (PUK code)

  • The PIN unlock code (PUK code) is printed on the back of the SIM card mount.

    Card-size version

    Half-size version

  • All of the indicated amounts exclude tax unless otherwise specified.