menu
  • By phoneOpen 9:00 – 20:00

    • English

      0120-959-472(Toll Free)

    • Portuguese

      0120-959-473(Toll Free)

    • Chinese

      0120-959-476(Toll Free)

    • Korean

      0120-959-478(Toll Free)

    • Tagalog

      0120-933-952(Toll Free)

    • Vietnamese

      0120-933-961(Toll Free)

    • Japanese
      about au mobile services

      157(Toll Free)from au phones

      0077-7-111(Toll Free)

      about Internet services
      Contract / Fee / Billing

      0077-7084(Toll Free)

      Connection setting / failure

      0077-777(Toll Free)

x

Services

Repair and Delivery

Confirm and Change Contract Information

International Usage

My au

au PAY

au Prepaid card and au PAY card

au Easy Payment

Ponta Pass and Ponta Pass Light

Amount of Data

Email and SMS

Ponta point

Device Operation

SIM Unlocking and IMEI Information

Billing Amount Confirmation

Others

  • All of the indicated amounts exclude tax unless otherwise specified.