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【au Easy Payment】The code MPLE0027 (Payment method not supported) is displayed and the service cannot be used.

Please see the following for causes and how to deal with them.

  • Causes

    It is displayed if your monthly bill payment method does not support au Easy Payment (Combine with your monthly bill) for the service you are trying to use.

    The availability of au Easy Payment is determined based on two conditions: (1) which method you use to pay your au monthly bill and (2) what service you are trying to pay for using au Easy Payment.

  • How to deal with it: Select another payment method for au Easy Payment

    Instead of "Combine with your monthly bill", you can use it by selecting another method (credit card, au PAY balance, au PAY card). 

    If you want to charge your au PAY right now, please select a charging method other than au Easy Payment.

  • How to deal with it: Change the payment method of your au monthly bill

    By changing the payment method of au monthly bill to a credit card that supports au Easy Payment, or direct debit from bank account, you can use it from the day after next of the changing procedure. (This applies to procedures at My au and au Style/au shop. It will take longer if the procedure is done by mail.)

If you cannot use it on the Lottery official website

When buying online lottery tickets on the Lottery official website, you can choose au Easy Payment as the payment method. However, only those who pay the monthly bill by direct debit from bank account or compatible credit cards are eligible.

Therefore, if you wish to use it on the Lottery official website, please change to a supported payment method.

The new payment method will be applied, and you can use it from the next month onwards.

< Credit cards accepted for payment on the Lottery official website >

  • au PAY card
  • MUFG card
  • NICOS card
  • DC card
  • JCB card
    • The following JCB brand credit cards are not eligible:

      Nissenren/ Dosenren/ NC Nissenren/ Nissenren Scort/ APLUS/ Pocket/ Toyota Finance/ UCS Card/ Youme Card/ AEON

  • All of the indicated amounts exclude tax unless otherwise specified.