I want to add my au PAY prepaid card/au PAY card to Apple Pay (iPhone Wallet app)
You can add your au PAY Prepaid Card (au WALLET Prepaid Card)/au PAY Card (au WALLET Credit Card) to Apple Pay using the Wallet app on your iPhone. Please see below for detailed instructions.
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It is required the au PAY prepaid card (au WALLET prepaid card)/au PAY card (au WALLET credit card). If you do not have a card, it is not possible to add.
Instructions
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1
Open the Wallet app.
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2
Tap on the [+] at the top right corner of the screen.
If Apple Pay Settings [Apple Payの設定] screen appears (tap to open)
If the pop-up screen below appears, a passcode has not been set.
Tap on "Set Face ID and Passcode" [Face IDとパスコードを設定] to set a passcode and proceed to the next step.
- We recommend setting up Face ID (or Touch ID) as well
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3
Tap on "Continue" [続ける].
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4
Tap on "Credit/Prepaid Card" [クレジット/プリペイドカード].
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Customers using iPhone 6, 6 Plus, 6s, 6s Plus, SE/iPad Pro, Air 2, mini 3, mini 4 can only use credit cards. Therefore, this screen will not be displayed. Please proceed to step 5
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5
If the camera starts up, place the au PAY prepaid card (au WALLET prepaid card)/au PAY card (au WALLET credit card) within the frame and read the card information.
- If the card information cannot be read, tap on "Enter card information manually"［カード情報を手動で入力］at the bottom of the screen and enter it manually
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6
The information read by the camera is displayed in blue text. Check if the contents are correct and tap on "Next" [次へ].
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Please manually enter any parts that cannot be read by the camera or where the reading results are incorrect.
The name can be entered in either alphabet or kanji
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Please manually enter any parts that cannot be read by the camera or where the reading results are incorrect.
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7
Enter the card's "Expiration Date/Security Code" [有効期限・セキュリティコード] and tap on "Next" [次へ]
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If the expiration date is read with a camera, it will be displayed in blue.
Since the security code cannot be read, please enter the 3-digit number written on the back of the card
【Reference】How to find the security code (tap to open)
The security code is printed to the right of the signature field.
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If the expiration date is read with a camera, it will be displayed in blue.
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8
Check the terms of use and tap on "Agree"［同意する］.
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9
Wait for a while.
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10
When the QUICKPay screen appears, tap on "Next"［次へ］.
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11
The phone number and email address registered on the au PAY Prepaid Card (au WALLET Prepaid Card)/au PAY Card (au WALLET Credit Card) will be displayed partially.
Select an authentication method to your card and tap on "Next"［次へ］.-
If you have not registered a phone number or email address with your au PAY Prepaid Card (au WALLET Prepaid Card)/au PAY Card (au WALLET Credit Card), the customer center phone number will be displayed.
Please contact the customer center and tell them that you would like to "add a card to your Apple Pay"
The customer center number is here (in Japanese only), in the section of "Points, au PAY (code payment), au PAY prepaid card inquiries" [ポイント、au PAY （コード支払い）、au PAY プリペイドカードのお問い合わせ窓口]
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12
You will receive a verification code via SMS or email. Check and enter the " verification code" via "SMS" or "email", then tap "Next" [次へ].
An "Issuance Completion Notification" [発行完了通知] will be sent to the phone number and email address registered on the au PAY Prepaid Card (au WALLET Prepaid Card)/au PAY Card (au WALLET Credit Card).
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Please enter your verification code within 60 minutes after being issued.
If you exceed 60 minutes, authentication will no longer be possible and you will need to resend the verification code.
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13
Tap on "Done" [完了].
This completes the registration of your card.
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If you are unable to add your au PAY Prepaid Card (au WALLET Prepaid Card [au WALLET プリペイドカード])/au PAY Card (au WALLET Credit Card [au WALLET クレジットカード]）) to Apple Pay, please check the link below
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