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I would like to change my email domain to "au.com"

Customers currently using the "ezweb.ne.jp" domain can change their email domain to "au.com".

Please refer to the following on how to change it.

Important notes

  • This page is for customers who currently have au plan. After switching to povo or UQ mobile, you will not be able to change your email domain from "ezweb.ne.jp" to "au.com"

  • If you are using the domain "ezweb.ne.jp" and change your address, the domain will change to "au.com". It is not possible to change only the part before the @ while keeping the domain as "ezweb.ne.jp".

  • The eligible devices are those that support au Email (@au.com or @ezweb.ne.jp).
    • For some smartphones, you will need to update the "Email settings app" before changing to an email address with the "au.com" domain.

How to change to the "au.com" domain (Keeping the part before @ the same)

(Example: □□□ "@ezweb.ne.jp"  → □□□ "@au.com")

(Please refer to the section "Changing only the domain to @au.com" [ドメインのみ「@au.com」に変更する場合] )

How to change to the "au.com" domain (Changing the part before @)

(Example: □□□"@ezweb.ne.jp" → △△△"@au.com")

By changing the email address, the email domain will also be changed at the same time.

Please refer to the link below for instructions on how to change your email address.

For your reference

  • Click here for more details about the "au.com" domain (in Japanese only)

  • Email address: Refers to everything before and after the @ symbol. (Example: □□□ @ezweb.ne.jp)

  • Email name: Refers to the part before the @ symbol. (Example: □□□)
    • Also known as local part .
  • Email domain: Refers to the part after the @ symbol. (Example: ezweb.ne.jp)
  • All of the indicated amounts exclude tax unless otherwise specified.