menu
  • By phoneOpen 9:00 – 20:00

    • English

      0120-959-472(Toll Free)

    • Portuguese

      0120-959-473(Toll Free)

    • Chinese

      0120-959-476(Toll Free)

    • Korean

      0120-959-478(Toll Free)

    • Tagalog

      0120-933-952(Toll Free)

    • Vietnamese

      0120-933-961(Toll Free)

    • Japanese
      about au mobile services

      157(Toll Free)from au phones

      0077-7-111(Toll Free)

      about Internet services
      Contract / Fee / Billing

      0077-7084(Toll Free)

      Connection setting / failure

      0077-777(Toll Free)

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What is the "Ponta Pass" service?

For a monthly fee of 499 yen (tax included 548 yen), you can enjoy entertainment content such as videos, music, and books, along with other beneficial services. 

Subscription available even for non-au users. Click here for more details (in Japanese only)

For your reference: Selection of available services (excerpt)

  • Weekly Coupons

    You can receive weekly coupons which can be used at Lawson, changing every week

  • au Monday

    Watch movies at a discounted price at TOHO Cinemas

  • menu

    Free food delivery charge, and 10% return in points, etc.

  • Enjoy Entertainment

    Main contents: Video, Live, Songs, Books

  • Great deals when shopping at au PAY Market

    Free shipping if you buy at the participant shops on au PAY Market

  • Data storage

    Store up to 50GB of data, such as photos and address books, on au servers 

  • All of the indicated amounts exclude tax unless otherwise specified.