It is displayed when the au Pay Balance limit for charging has been exceeded, or if you have a contract that does not allow charging from au Easy Payment.
At au Easy Payment, there is a au Pay Balance limit for charging that is separate from the overall usage limit.
This message is displayed when the limit for charging the au Pay Balance for the month has been fully used.
Once the limit for charging has been fully used, you will no longer be able to use au Easy Payment to charge the au PAY Balance during that month.
The limit is reset gradually for each customer on the 1st of every month.
The following customers can not charge with au Easy Payment
By changing the payment method of your au monthly bill to direct debit from bank account or a compatible credit card, you will be able to charge your au Pay with au Easy Payment.
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