【au Hikari】I want to know how to troubleshoot wireless connection (Wi-Fi) issues
If you are having trouble connecting to a wireless LAN device (Wi-Fi), there may be various causes.
Please select from the list of symptoms below the item that corresponds to your current symptom and check the corresponding troubleshooting steps.
Common symptoms of wireless (Wi-Fi) devices
If you are using au Hikari wireless (Wi-Fi) service
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If the symptoms differ from those listed above, or if the symptoms do not improve even after trying the above, please contact KDDI Customer Center
Business hours: from 9:00 to 20:00 (All year round)
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