【au Email Portability】I would like to cancel this service
It can be cancelled from the My page of "au Email Portability" [auメール持ち運び] .
Steps
-
1
-
2
Scroll the screen from bottom to top.
-
3
Tap on "Settings after application" [お申込み後の設定はこちら].
-
4
Enter the au ID of the email address you would like to cancel and tap on "Next" [次へ].
-
5
Enter your password and tap on "Login" [ログイン].
-
6
On My page, tap on "Cancel the service" [サービスの解約].
-
7
Tap on "Proceed to confirmation screen" [確認画面に進む].
- If the au Email Portability email address and the contact email address 2 registered in the au ID member information matches, tap on "Proceed to email address deletion screen" [メールアドレス削除画面へ進む] , delete the "Contact email address 2" [連絡先メールアドレス2] information from the au ID member information site, and then perform the cancellation procedure.
-
8
Confirm the important notes below and tap on "Agree to the notes and cancel" [注意事項に同意して解約する].
-
9
When "Cancellation completed" [解約完了] is displayed, the cancellation of the au Email Portability service is completed.
For your reference
- If you have an au ID contact email address registered, an email entitled "au Email Portability cancellation has been completed"[【auメール持ち運び】解約完了のお知らせ] will be sent after the procedure is complete.
Has your problem been solved?
