Please see below for details.
Access the "au Email Portability" [auメール持ち運び] page from the iPhone or iPad on which you want to use service.
Scroll the screen from bottom to top and tap on "Application/My Page Here (au ID login)" [お申込み・マイページはこちら(au IDログイン)].
Enter the au ID of the email address that you are applying for and tap on "Next" [次へ]. If this screen is not displayed, proceed to step 5.
Enter your password and tap on "Log In" [ログイン].
If this screen appears, scroll the screen from bottom to top and tap on "Agree" [同意する].
If this screen is displayed, select the email address you would like to apply for au Email Portability and tap on "Proceed" [次へ進む].
Please check "Agree to the Terms and Conditions" [利用規約に同意する] and tap on "Apply for au Email Portability" [auメール持ち運びに申し込む].
From then on, please proceed to set up the payment via Easy Payment. Please select the service you are currently using.
Next, you will see the setup screen of au Easy Payment, method of payment.
The screen displayed may differ depending on the phone company and the smartphone model.
Select the applicable situation below and check the setup method.
Your application for au Email Portability has been completed.
Next step is the set-up of the email app. Tap on "iPhone default email app" [iPhone 標準メールアプリ].
If you want to reset your email app, log in to the My page of the au Email Portability, tap on "Email App Settings" [メールアプリの設定], and tap on "iPhone default email app" [iPhone 標準メールアプリ].
Tap on "Download Profile" [プロファイルをダウンロードする].
Tap on "Allow" [許可].
Tap on "Close" [閉じる].
Instructions for email settings (step 1 to 3) will be displayed.
Return to the home screen.
From the home screen, tap on "Settings" [設定].
Tap on "Profile is downloaded"[プロファイルがダウンロード済み].
If this is not displayed, tap in order: "Settings" [設定]→ "General" [一般]→ "VPN and Device Management" [VPNとデバイス管理]→ "Downloaded profile" [ダウンロード済みプロファイル].
Tap on "Install" [インストール].
If a passcode is set, please input your passcode on the displayed screen.
Tap on "Install" [インストール].
Tap on "Install" [インストール].
Tap on "Complete" [完了].
The settings are now completed.
Next, if your memo data is saved in 'Email', you need to move them.
If you have already applied for au Email portability and would like to set up a second and subsequent email addresses, please do so manually.
On the au Email portability application completion screen, tap on "Confirm ID and password required for email setting" [メール設定に必要な・ID パスワードを確認する].
Alternatively, after logging in to the My page of the au Email portability, tap on "Mail App Settings" [メールアプリの設定] and "Check ID and password needed for mail setting" [メール設定に必要な ID・パスワードを確認する].
Take note of the following information required for manual configuration of Email setting information.
After taking notes, return to the home screen.
From the home screen, tap on "Settings" [設定].
Tap on "Mail" [メール].
Tap on "Account" [アカウント].
Tap on "Others" [その他].
Tap on “Add Account” [アカウントを追加].
Enter your name (any name), the email address you want to register, and the password noted in step 2.
Select the "IMAP" tab and enter the required items (the items noted in step 2).
Tap on "Save" [保存].
The setting is now completed.
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