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【au PAY】Where can I check my usage history?

Check with the au PAY app

【au PAY】How to check my usage history in the au PAY app

You can check it from the usage history screen in the au PAY app.

Please see below for detailed instructions.

Steps

  • 1

    Launch the au PAY app and log in with your au ID.

    After logging in, tap on the "Home" [ホーム] icon at the bottom left of the screen.

  • 2

    Tap on the "Transaction history" [取引履歴] icon.

  • 3

    Tap on "View details" [詳細を見る] on the history you want to check from the list.

    • You can select the month you want to check by tapping on the month of usage history history (in the blue dotted frame).
  • 4

    Details will be displayed.

    • On the system, the store name you used may be displayed as "Brand Prepaid Affiliated Store" [ブランドプリペイド加盟店], but the actual store name will be displayed in about 14 business days.
    • If the payment is cancelled, "Payment cancellation" [支払取消] will be displayed in the "Type" [種別] of "Charge" [チャージ] remarks.

Check usage history older than 6 months

【au PAY】How to check my usage history older than past 6 months in the app

You can check your usage history older than 6 months from the transaction history screen in the au PAY app.

Please see below for detailed instructions.

Steps

  • 1

    Launch the au PAY app and log in with your au ID.

    After logging in, tap the "Home" [ホーム] icon at the bottom left of the screen.

  • 2

    Tap on the "Transaction history" [取引履歴] icon.

  • 3

    Tap on the month of usage history.

  • 4

    Tap on "View more" [もっと見る].

  • 5

    Tap on the month of the usage history.

  • 6

    Tap on the month you want to check.

Check on the au PAY website

【au PAY】How to check my usage history on the web

You can check your au PAY usage history from the au PAY site history inquiry screen.

Please see below for detailed instructions.

Important note

  • Only customers of au/UQ mobile and povo1.0 can check on the au PAY website. Customers other than those mentioned, please check with the au PAY app.

Steps

  • 1
  • 2

    Tap on "History inquiry" [履歴照会].

  • 3

    Tap on "View details" [詳細を見る] for the history you want to check from the list.

  • 4

    Tap on the history you want to check from the list.

    • On the system, the store name you used may be displayed as "Brand Prepaid Affiliated Store" [ブランドプリペイド加盟店], but the actual store name will be displayed in about 14 business days.
    • If the payment is cancelled, "Payment cancellation" [支払取消] will be displayed in the "Type" [種別] of "Charge" [チャージ] remarks.

Download your usage history

【au PAY】How to download my usage history

You can download it by accessing the "History Inquiry" [履歴照会] page of the au PAY website on your computer.

Please see below for detailed instructions.

Steps

  • 1
  • 2

    Click the "Login" [ログイン] button in the center of the screen.

  • 3

    Login by entering your au ID and password.

  • 4

    Tap on "History inquiry" [履歴照会].

  • 5

    Click on "Download details of all services" [全てのサービスの明細をダウンロードする].

  • 6

    A confirmation screen will appear, so select "Open File" [ファイルを開く] or "Save" [保存].

  • 7

    Select the desired file from the Excel files.

  • 8

    You can check the details.

  • All of the indicated amounts exclude tax unless otherwise specified.