• By phoneOpen 9:00 – 20:00

    • English

      0120-959-472(Toll Free)

    • Portuguese

      0120-959-473(Toll Free)

    • Chinese

      0120-959-476(Toll Free)

    • Korean

      0120-959-478(Toll Free)

    • Tagalog

      0120-933-952(Toll Free)

    • Vietnamese

      0120-933-961(Toll Free)

    • Japanese
      about au mobile services

      157(Toll Free)from au phones

      0077-7-111(Toll Free)

      about Internet services
      Contract / Fee / Billing

      0077-7084(Toll Free)

      Connection setting / failure

      0077-777(Toll Free)

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【Ponta Point】I would like to know how to use my accumulated points

By linking your au ID with your Ponta card (the Ponta membership ID), you can use Ponta points at a variety of Ponta affiliated stores and services.

Additionally, you can also charge your au PAY balance and use it for au services, such as shopping at au PAY affiliated stores.

For details on how to use Ponta points with au services, please refer to the information below.

Use to charge au PAY balance and use it for shopping

Use for shopping at au PAY Market

Use to pay for your au charges (au customers only)

Use for Data Charge

  • When charging data, if you select "Combine with my monthly bill" [通信料金合算支払い] as the payment method, you can use Ponta points.

Use to purchase an au smartphone

Use at sites that accept au Easy Payment

Send points to family members

Use for Furusato Tax Donation Program

  • All of the indicated amounts exclude tax unless otherwise specified.