• By phoneOpen 9:00 – 20:00

    • English

      0120-959-472(Toll Free)

    • Portuguese

      0120-959-473(Toll Free)

    • Chinese

      0120-959-476(Toll Free)

    • Korean

      0120-959-478(Toll Free)

    • Tagalog

      0120-933-952(Toll Free)

    • Vietnamese

      0120-933-961(Toll Free)

    • Japanese
      about au mobile services

      157(Toll Free)from au phones

      0077-7-111(Toll Free)

      about Internet services
      Contract / Fee / Billing

      0077-7084(Toll Free)

      Connection setting / failure

      0077-777(Toll Free)

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Can I choose the phone number I want for my mobile phone?

Yes, with the "YOU NUMBER SELECTION" service, you can choose the last four digits of your phone number according to your preference.

However, if your desired number is not available or if the last four digits are all the same (e.g., 0000, 9999), it cannot be accepted.

Important notes

  • You can choose your preferred phone number both when signing a new contract and when changing your phone number.
  • Previously, UQ mobile customers could only choose their preferred phone numbers at the time of a new contract, but starting from August 20, 2024, the procedure for changing your phone numbers has begun at the shops.
  • All of the indicated amounts exclude tax unless otherwise specified.