I would like to check my contract information

I would like to check my contract address

You can check your registered contract address on My au (Web) .

Please see below for detailed steps.

1

Log in to
My au (Web)
under "Contract Details/Procedures" [ご契約内容／手続き] using your au ID.
2

Tap on "Customer Information" [お客様登録情報].
3
The contract address is listed under the "Contract Address/Contact Information" [契約先住所／連絡先].

For your reference

The contract address refers to the address of the contract holder. It is used for mailing documents like Call Details Statements.

You can check your registered billing address on My au(Web). Please see below for detailed steps.

1

Log in to
My au (Web)
under "Contract Details/Procedures" [ご契約内容／手続き] using your au ID.
2

Tap on "Customer Information" [お客様登録情報].
3
The billing address is listed under the "Billing Address/Billing Information" [請求先住所／連絡先].

For your reference

The billing address is the address of the person paying for the charges. It is used for mailing bills.

You can check your current plan on My au app. Please see below for detailed steps.

1

Launch My au app.
2

Tap the person-like icon at the bottom of the screen.
3

Tap on "Customer registration/ Check and Change billing information" [お客様登録・ご請求情報の確認・変更].
4

Tap on "Contract information" [ご契約情報].
5

You can check your "Plan" [料金プラン], "Options" [オプション] and more.

You can check the status of Kaetoku Program / Sumaho Tokusuru Program on My au (Web). Please see below for detailed steps.

1

Log in to
My au (Web)
under "Contract Details/Procedures" [ご契約内容／手続き] using your au ID.
2

Tap on "Device Information" [機種情報].
3

Tap on "Important Notes" [ご注意事項].
4

Tap on "Here" [こちら].
5

The contract status of the "Kaetoku Program" [かえトクプログラム] / "Sumaho Tokusuru Program" [スマホトクするプログラム] will be displayed.

You can check the registered user name on My au (Web). Please see below for detailed steps.

1

Log in to
My au (Web)
under "Contract Details/Procedures" [ご契約内容／手続き] using your au ID.
2

Tap on "Customer Information" [お客様登録情報].
3
The registered user's name is listed in the "Customer Information" [お客様登録情報].

For your reference

If there is no registered user, the "User's name" [利用者氏名] section will not be displayed.

Has your problem been solved?