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Can I reissue an eSIM that I accidentally deleted?

If you accidentally delete your eSIM, or if your device is lost or malfunctions, you can proceed with the reissue procedure through My au/My UQ mobile (Web).

Important note

Procedures after eSIM reissuance

For more details, please check the link below.

Click here for au customers (in Japanese only)
Click here for UQ mobile customers (in Japanese only)
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