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I want to remove a device that allows log in with au ID

You can complete the procedure from the two-step verification on the au ID membership information site.

Important notes

  • Two-step verification is a mechanism to prevent unauthorized use by notifying you when your au ID/password is entered from a device other than your smartphone.

  • If you did the verification in a device that you do not recognize, please change your password immediately in addition to deactivate the device.

  • The cancellation of the two-step verification is generally not accepted, in order to prevent unauthorized use such as phishing scams.

Steps

  • 1
    • If you need to log in, please enter your current au ID password to log in
  • 2

    Check the device you want to deactivate.

  • 3

    Tap on "Deactivate Verification" [認証解除] at the bottom of the page.

  • 4

    After confirming the displayed content, tap on "Deactivate" [解除する].

  • All of the indicated amounts exclude tax unless otherwise specified.