When you apply for au Email Portability service, all spam email filter settings will be reset. Please set it again after completing your application.
Emails sent from the time of au cancellation until the completion of this service application will not be received by the mail server. Sending and receiving emails will resume after the completion of this service application.
【au Email Portability】How to set up the payment method to au Easy Payment (currently using UQ mobile or povo 2.0)
Please check the steps below to change the method of payment to au Easy Payment.
Steps
1
Tap on "Agree" [同意する].
This screen will only appear when you use it for the first time.
2
You will receive a text message (SMS), tap to open it.
3
Check the "verification code" [確認コード] and return to the "Service Usage Confirmation" [ご利用内容の確認] page.
4
Enter the "verification code" [確認コード] and tap on "Register" [登録する].
Next, set up the Email App. Proceed to STEP3.
For UQ mobile/povo2.0 customers, you can select "Combine with your monthly bill" [通信料合算支払い] , "credit card" [クレジットカード支払い] , and "au PAY Card" [au PAY カード支払い].
【au Email Portability】How to set up the au Email App
Install the au Email App and complete the setup.
Please check the details below.
Steps
1
By completing STEP2, you have finished applying for the au Email Portability service.
Next, proceed to set up the au Email App. Tap on "Android au Email App" [Android auメールアプリ].
If you need to reconfigure the au Email App, log in to the au Email Portability my page, tap on "Set Up Email App" [メールアプリの設定], and then tap on "Android au Email App" [Android auメールアプリ].
Tap on "Go to au Market or Google Play" [au MarketまたはGoogle Playに遷移する].
If your Chrome version is the latest, tap on "Install or Update au Email App Here" [auメールアプリのインストールまたはアップデートはこちら].
3
Tap on "Open" [開く].
If the au Email App is not installed, it may display "Stand by" [保留中] or "Installing" [インストール中]. If it is installed but not the latest version, it will display "Update" [更新]. In either case, "Open" [開く] will eventually be displayed.
If you are using the au Email App for the first time on a new device, another company's SIM, or another company's device, tap on "Install" [インストール] and complete the initial setup of the au Email App.
4
Tap on the "Menu icon (three lines)" [メニューアイコン（三本線）].
(This screen is for the continuous use of the au Email App on the device contracted with au)
5
Tap on "au Email Portability" [auメール持ち運び].
6
Tap on "Use au Email Portability" [auメール持ち運びを利用する].
7
Tap on "For those who have already applied for the service" [サービス申し込み済みの方はこちら].
8
Enter your "au ID" and tap on "Next" [次へ].
9
If there are multiple email addresses applied for au Email Portability, a screen will appear.
Select the email address you want to set up and tap on "Proceed" [次へ進む].
10
Tap on "Set Up au Email App" [auメールアプリを設定する].
11
Tap on "Close" [閉じる].
The top screen of the au Email App will be displayed afterward.
12
Once the top screen of the au Email App is displayed, the setup is now completed.
