I would like to check my Calls Details Statement online
You can check your Calls Details Statement on My au. (You can check your usage from the month you applied)
To check, you need to apply for the "Calls Details Statement Service" [通話明細サービス].
Please refer to the link below for the application.
For information on how to check call details on the web, please see below.
Important notes
- The Calls Details Statement Service allows you to check details of calls (per call) and communication (per day). Application is required for each number you would like to apply the service for.
- The details available are from the 1st of the month of the application. Calls details from before the month of application cannot be viewed.
- The period you can be viewed is the three months prior to the month of usage, starting from the latest billing month (usage during the middle of the month or before the bill amount is confirmed cannot be viewed).
- You can view only your calls details, regardless of the settings of Viewing Rights.
Steps
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1
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2
Enter the 4-digit PIN you set when you signed the contract and tap on "Next" [次へ].
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3
The Calls Details Statement will be displayed.
- You can filter the display by "Narrow down display conditions" [表示条件を絞り込む].
- Tap the [V] on the right of the call charge and you can check the details.
- Non chargeable numbers such as toll-free or 110 calls will not be listed.
For your reference
- After viewing the Calls Details Statement, you can download a PDF file by selecting "Download and print Calls Details Statement PDF for ● year ● month" [●年●月分の通話明細書の印刷用PDFをダウンロード] found at the bottom of the page.
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