ログインすると、ポイントやお知らせの確認をはじめ、お客さまの契約内容に応じた表示ができます。
My au利用規約、My UQ mobile利用規約、ID利用規約、auポイントプログラム利用規約およびアクセスデータの利用に同意の上、ログインしてください。
ログインすると、ポイントやお知らせの確認をはじめ、お客さまの契約内容に応じた表示ができます。
My au利用規約、My UQ mobile利用規約、ID利用規約、auポイントプログラム利用規約およびアクセスデータの利用に同意の上、ログインしてください。
※ログインしない場合は、右上の「×」ボタンで本画面を閉じてください。
By phoneOpen 9:00 – 20:00
0120-959-472(Toll Free)
0120-959-473(Toll Free)
0120-959-476(Toll Free)
0120-959-478(Toll Free)
0120-933-952(Toll Free)
0120-933-961(Toll Free)
157(Toll Free)from au phones
0077-7-111(Toll Free)
about Internet services0077-7084(Toll Free)
Connection setting / failure0077-777(Toll Free)
au Smart Value application can be done via My au (Web).
(Depending on the Internet + Telephone services you are using, you may not be able to apply via My au (Web))
For details, please refer to the information below.
Business Hours
AI: Available 24/7, all year round
(Online Advisor: 10:00 a.m. to 7:00 p.m.)
Please confirm that you are currently using an eligible au mobile phone rate plan and data flat rate service on My au (Web).
Please check the following.
Your home internet service
Please check whether the fixed-line communication service you are using (your home Internet + Telephone) are covered by au Smart Value discount.
Once you confirm that you meet the application conditions for au Smart Value in the steps 1 and 2, proceed to apply for au Smart Value on My au (Web).
Click on "Agree" [同意する].
Click on "au Hikari/au Hikari Chura" [auひかり・auひかりちゅら].
Enter the information for your fixed-line communication service and click on "Register" [登録].
Click on "No Electricity Service" [でんきサービスなし] in "Electricity Service Information" [でんきサービス情報], then click "Add" [追加] for "Smartphone/au Mobile Phone Information" [スマートフォン / auケータイ情報].
Confirm whether you wish to modify other au contracts, and finally click on "Next" [次へ].
Choose the method to confirm your contract details and click on "Apply with this information" [この内容で申し込む].
The application for au Smart Value is now complete.
au Smart Value application can be done via My au (Web).
(Depending on the Internet + Telephone services you are using, you may not be able to apply via My au (Web))
Please see below for detailed instructions.
Please go ahead with the procedures at a shop or via chat support.
Business Hours
AI: Available 24/7, all year round
(Online Advisor: 10:00 a.m. to 7:00 p.m.)
Please check My au (Web) to verify if you are using an eligible au mobile phone plan or data flat rate service on.
Please check the following.
Your home internet service
Please check whether the fixed-line communication service you are using (your home Internet + Telephone) are covered by au Smart Value discount.
Once you confirm that you meet the application conditions for au Smart Value in the steps 1 and 2, proceed to apply for au Smart Value on My au (Web).
Please complete the procedure at a shop or by contacting the KDDI Customer Center.
Click on "Agree" [同意する].
Click on "Fixed-line communication services other than au Hikari/au Hikari Chura" [auひかり・auひかりちゅら以外の固定通信サービス].
Enter the information for your fixed-line communication service and click on "Register" [登録].
Click on "No Electricity Service" [でんきサービスなし] in "Electricity Service Information" [でんきサービス情報], then click "Add" [追加] for "Smartphone/au Mobile Phone Information" [スマートフォン / auケータイ情報].
Confirm whether you wish to modify other au contracts, and finally click on "Next" [次へ].
Choose the method to confirm your contract details and click on "Apply with this information" [この内容で申し込む].
The application for au Smart Value is now complete.
au Smart Value application can be done via My au (Web).
For details, please refer to the information below.
Business Hours
AI: Available 24/7, all year round
(Online Advisor: 10:00 a.m. to 7:00 p.m.)
Please confirm on My au (Web) that you are using an eligible au mobile phone data plan or flat rate data plan.
Confirm the eligible device and plan.
Once you confirm that you meet the application conditions for au Smart Value in the steps 1 and 2, proceed to apply for au Smart Value on My au (Web).
Click on "Agree" [同意する].
Click on "WiMAX +5G Router" [WiMAX +5 ルーター].
Enter the router's phone number and other information and click on "Register" [登録].
Click on "No Electricity Service" [でんきサービスなし] in "Electricity Service Information" [でんきサービス情報], then click "Add" [追加] for "Smartphone/au Mobile Phone Information" [スマートフォン / auケータイ情報].
Confirm whether you wish to modify other au contracts, and finally click on "Next" [次へ].
Choose the method to confirm your contract details and click on "Apply with this information" [この内容で申し込む].
The application for au Smart Value is now complete.
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