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【au Email Portability】I would like to set up a spam filter

Customers who use "au Email Portability" [auメール持ち運び] service can access the spam email filter settings screen from their My Page and configure it.

Please see below for detailed steps.

Important notes

  • If you apply for the au Email Portability service, all settings for the spam mail filter will be reset. Please set it again after completing the application

  • For customers who do not use the "au Email Portability" [auメール持ち運び] service, please check here (in Japanese only)

Steps

  • 1

    From the smartphone you are currently using the service with, access the page au Email Portability.

    • If you are using an au ID that is not linked to an au/UQ contract on an Android smartphone, open the au Email app → tap on the menu key in the top left of the screen → tap on "au Email Portability" [auメール持ち運び]→ proceed to step 6.
  • 2

    Scroll the screen from bottom to top.

  • 3

    Tap on "Click here for settings after application" [お申込み後の設定はこちら].

  • 4

    Enter the au ID of the email address you are applying for, and tap on "次へ" [Next].

    • If when logging in with an au ID, the connection is not 5G/4G LTE (but via Wi-Fi), you may need to login using two-step verification
  • 5

    Enter your password and tap "Log In" [ログイン].

  • 6

    Tap on "Spam Mail Filter Settings" [迷惑メールフィルターの設定]

  • 7

    The "Spam Mail Filter Settings" [迷惑メールフィルター設定] page has been displayed.

    From this page, you can configure various settings for the spam mail filter.

For your reference

  • Please check here for information on "au Mail Portability" [auメール持ち運び] service

  • With the spam mail filter, you can perform various operations such as recommended settings, receive list settings, reject list settings, reject non-mobile emails, automatic spam mail regulation, identity theft regulation, and use default settings
  • All of the indicated amounts exclude tax unless otherwise specified.